Features & Capabilities

Get ready to connect to what matters most with MySparklight. This Chrome extension puts Sparklight service control at your fingertips—update your profile, view plan details, and pay bills with just a few taps.

Boost your network performance with alerts, speed tests, and troubleshooting tools, plus easy access to customer support. Download now and take control of your internet experience!

User Growth & Download Statistics

By:
CableOne
Rating:
2.10
(189)
4 new ratings
Version:
27.2.0 Last updated: 2026-06-22
Version code:
887203180
Creation date:
2024-01-26
Compatible devices:
Size:
38.59MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-25
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
CableOne
Apple Apps Store
https://apps.apple.com/us/app/mysparklight/id6469003880

User Reviews

Most reviews of the MySparklight iOS app are negative. Recurrent themes include unreliable outage reporting and detectors, frequent login and stability issues after updates, removal of key features like data usage and device connections, payment/autopay problems, and poor online self-service for upgrades or pricing. Users describe a slow, buggy experience and express frustration, with many considering switching providers due to the app’s current limitations.
Pros
Cons
  • Outages and outage detector reliability: users report outages not reflected accurately in the app and the detector being outdated
  • Sign-in/login issues and app instability: multiple reviews mention login problems, frozen screens, and inaccessibility after updates
  • Removal or lack of key features: essential functions like viewing data usage, connected devices, and service status are missing or hard to access
  • Payment/autopay issues: problems adding a payment method, autopay controls, and confusion with discounts
  • Limited online self-service and pricing/options: users complain about not being able to view upgrade options or pricing online and having to call support
Recent reviews
Charge you another months payment after you disconnect and deactivate your card. Saying She should have told you we don’t prorate and your next months service started 6 days prior to disconnect even though you paid on the beginning of the month you disconnected. Bad business practices all the way around. Offer you lower fees if you’ve found a cheaper and better service. Yeah, no thanks!
by RM*****, 2026-06-08

Even after waiting over 1 hour, and being transferred to incorrect departments, tech support said I could log in after the problem on their end was resolved. I was not able. I’m not able to reset my password either. Not pleased.
by Ma*****, 2026-06-04

Very basic app. Not useful. Worthless app. About the same as you would expect from this company
by mw*****, 2026-05-24
View all user reviews ›

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