Overview

Rating:
2.00 +2
(210)
Version:
30.0.0
Last updated: 2026-09-14
Ranking
#140,349 359
Overall

Features & Capabilities

MySparklight makes it easy to manage your Sparklight services from your mobile device. View account and service details, access billing and payment information, and stay updated with important account notifications.

Make secure payments, enable Auto Pay and Paperless Billing, manage your preferences, and contact customer support—all in one convenient app.

User Growth & Download Statistics

By:
CableOne
Rating:
2.00
(210)
2 new ratings
Version:
30.0.0 Last updated: 2026-09-14
Version code:
891235677
Creation date:
2024-01-26
Compatible devices:
Size:
38.41MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-09-16
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
CableOne
Apple Apps Store
https://apps.apple.com/us/app/mysparklight/id6469003880

User Reviews

Most reviews of the MySparklight iOS app are negative. Recurrent themes include unreliable outage reporting and detectors, frequent login and stability issues after updates, removal of key features like data usage and device connections, payment/autopay problems, and poor online self-service for upgrades or pricing. Users describe a slow, buggy experience and express frustration, with many considering switching providers due to the app’s current limitations.
Pros
Cons
  • Outages and outage detector reliability: users report outages not reflected accurately in the app and the detector being outdated
  • Sign-in/login issues and app instability: multiple reviews mention login problems, frozen screens, and inaccessibility after updates
  • Removal or lack of key features: essential functions like viewing data usage, connected devices, and service status are missing or hard to access
  • Payment/autopay issues: problems adding a payment method, autopay controls, and confusion with discounts
  • Limited online self-service and pricing/options: users complain about not being able to view upgrade options or pricing online and having to call support
Recent reviews
WiFi stops working on my phone, so I go to the app to see if it’s down (which is what I was told the app can do when I signed up). App doesn’t work when WiFi is down. Cool. So I turn WiFi off on my phone and go to the app. It says my WiFi is working perfectly. It is not. So I get up to look, the light on the device is red, indicating that it’s not working. So what’s the point of the app? The company is also a pain to work with. Can’t wait to cancel my service with Sparklight and use Century Link instead.
by Je*****, 2026-08-23

Horrible app.
by Ca*****, 2026-08-12
View all user reviews ›

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