Reviews of Cudy

By: Shenzhen Cudy Technology Co.,Ltd.

List of user reviews and ratings for Cudy

Total ratings

3.60 (Rating count: 18)

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Review summary

Users generally find the Cudy iOS app easy to use and stable, with positive notes on navigation and basic router management. However, frequent issues include missing essential features (per-device QoS, IP/MAC binding, DHCP reservations, data usage), gaps like SMS/VPN/diagnostics, and inconsistent device visibility after updates. Some older models lack support, firmware issues affect reliability, and support/help within the app is often criticized. Overall, the app works but needs substantial feature parity and bug fixes.

Pros

Easy to navigate and user-friendly interface
Generally stable and works well for many users
Overall good app that provides basic router management features
Simple and lightweight app that is easy to use

Cons

Missing essential per-device controls and QoS features (e.g., IP/MAC binding, DHCP reservations, per-device bandwidth limits, data usage)
Unreliable connectivity to routers via the app and devices getting stuck or unavailable after updates
Limited device compatibility and ongoing firmware support for older models; some devices not visible in the app
Missing core features like SMS messaging, VPN toggle, diagnostics, and better in-app help/documentation
Poor or unresponsive customer support and lack of in-app guidance or documentation

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User Reviews

Recent rating average: 3.00

All time rating average: 3.60

Upgrade to see all 28 reviews

43% (12)

Date	Author	Comment
2026-05-08	Mo*****	Cudy M300 রাউটারটি বর্তমানে লোকাল নেটওয়ার্ক ছাড়া বাইরের নেটওয়ার্ক অথবা মোবাইল ইন্টারনেটের মাধ্যমে এটাকে এক্সেস করা যাচ্ছে না।
Cudy M300 রাউটারটি বর্তমানে লোকাল নেটওয়ার্ক ছাড়া বাইরের নেটওয়ার্ক অথবা মোবাইল ইন্টারনেটের মাধ্যমে এটাকে এক্সেস করা যাচ্ছে না।
2026-03-05	Hu*****	We have emailed to try and get the service cancelled because our WiFi completely stopped working. There has been no response. It worked okay for about 4-5 months and then just quit. We keep getting charged for the internet we can no longer use or access. We have tried help forums, googling, emailing, etc. to no avail and the company will not respond. Would give this zero stars if I could, DO. NOT. RECOMMEND. Willing to update review, contingent upon the company canceling our service and refunding the money that has been taken from our account from when our Internet no longer worked.
We have emailed to try and get the service cancelled because our WiFi completely stopped working. There has been no response. It worked okay for about 4-5 months and then just quit. We keep getting charged for the internet we can no longer use or access. We have tried help forums, googling, emailing, etc. to no avail and the company will not respond. Would give this zero stars if I could, DO. NOT. RECOMMEND. Willing to update review, contingent upon the company canceling our service and refunding the money that has been taken from our account from when our Internet no longer worked.
2026-02-27	Id*****	Нормик
Нормик
2026-02-16	Ja*****	I want to turn on my computer remotely via the cudy app. I have a TR30 router. Through the web interface, I can select the time for WOL and the computer will turn on at the specified time. But I can't change these settings when I'm not at home and not connected to the router network. I want to turn it on remotely at the moment when I need it, as it was implemented in my keenetic router. There I selected the device (and by the way, the devices were always shown there, regardless of whether the device was online or not, it was very convenient to see information about the device and view, for example, the mac address) and pressed the "Wake on lan" button, thereby turning on the computer. I want you to give access to this feature in your app, or at least enable the setup of wake on lan via the mobile app. I hope you will implement it soon. And I would also like to be able to assign an IP address to a specific device in the DHCP server. Please give me the opposite answer, I really like my router and I don't want to flash it on openwrt and other firmware just to have the WOL function. I'm missing exactly this feature in your app. I tried to set up a ZeroTier VPN, but again I can't do it. Thank you so much for your products, I look forward to this update.
I want to turn on my computer remotely via the cudy app. I have a TR30 router. Through the web interface, I can select the time for WOL and the computer will turn on at the specified time. But I can't change these settings when I'm not at home and not connected to the router network. I want to turn it on remotely at the moment when I need it, as it was implemented in my keenetic router. There I selected the device (and by the way, the devices were always shown there, regardless of whether the device was online or not, it was very convenient to see information about the device and view, for example, the mac address) and pressed the "Wake on lan" button, thereby turning on the computer. I want you to give access to this feature in your app, or at least enable the setup of wake on lan via the mobile app. I hope you will implement it soon. And I would also like to be able to assign an IP address to a specific device in the DHCP server. Please give me the opposite answer, I really like my router and I don't want to flash it on openwrt and other firmware just to have the WOL function. I'm missing exactly this feature in your app. I tried to set up a ZeroTier VPN, but again I can't do it. Thank you so much for your products, I look forward to this update.
2026-01-31	Cu*****	Can no longer access any of my routers via the app, not sure if an update caused this? Should allow Mac Binding/Reservations via app
Can no longer access any of my routers via the app, not sure if an update caused this? Should allow Mac Binding/Reservations via app
2025-10-22	Em*****	Very nice app and easy to navigate
Very nice app and easy to navigate
2025-10-01	Ab*****	We need a system update for cudy p4 to optimize the latency for online gaming older routers like tp link or huawei works less 10ms in latency If your latency on huawei or tp link router is 50ms on cudy p4 will be 60ms or more . Fix the firmware or add gaming mode option to the router to lower the latency .
We need a system update for cudy p4 to optimize the latency for online gaming older routers like tp link or huawei works less 10ms in latency If your latency on huawei or tp link router is 50ms on cudy p4 will be 60ms or more . Fix the firmware or add gaming mode option to the router to lower the latency .
2025-09-26	Ne*****	Overall good app. But SMS feature still not there in 1.4.0 even though App Store says it is.
Overall good app. But SMS feature still not there in 1.4.0 even though App Store says it is.
2025-09-11	al*****	Need essential settings from web interface like qos, ip/Mac binding, Mac block etc. in the app. These settings are missing for my M1800 router.
Need essential settings from web interface like qos, ip/Mac binding, Mac block etc. in the app. These settings are missing for my M1800 router.
2025-07-29	Pa*****	I’m having a hard time connecting my printer to this router. It’s also showing weak security on my Wi-Fi page.
I’m having a hard time connecting my printer to this router. It’s also showing weak security on my Wi-Fi page.