Reviews of BRG Apts

By: Yardi Systems, Inc. App

List of user reviews and ratings for BRG Apts

Total ratings

4.60 (Rating count: 511)

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Review summary

BRG Apts’ iOS app is praised for being very easy to use and convenient for payments, with helpful staff and easy maintenance requests. However, it suffers from login friction, billing glitches, stability issues, UI/UX gaps, and limited payment options. Overall it’s user-friendly and supportive but struggles with reliability and missing features.

Pros

Very easy to use / user-friendly app.
Convenient payments for rent and bills.
Helpful and responsive staff.
Easy to submit maintenance requests.

Cons

Login does not remember user; requires OTP and has no Face ID support (frequent re-logins).
Billing issues: late fees despite on-time payments; incorrect payment status when using Apple Pay.
Stability issues: app crashes/force closes and inconsistent performance; connection problems during payments.
UI/UX limitations and feature gaps: maintenance portal is subpar, not all options available, announcements underutilized.
Limited payment options: cannot split payments across roommates; no multi-account or multi-card support.

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User Reviews

Recent rating average: 4.20

All time rating average: 4.60

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7% (4)

Date	Author	Comment
2026-06-30	n *****	Idk why have reached out 4 xs no response
Idk why have reached out 4 xs no response
2026-05-29	Co*****	Great community we are so in love with our new place and the entire process has been a breeze definitely recommend anyone to come make Hebron station their new home 😊
Great community we are so in love with our new place and the entire process has been a breeze definitely recommend anyone to come make Hebron station their new home 😊
2026-05-21	La*****	I like it!
I like it!
2026-05-03	Ma*****	Very good option
Very good option
2026-03-14	fa*****	It’s so easy to go online!
It’s so easy to go online!
2026-03-01	jd*****	Will not remember you no matter how many times you log in and it always asks for OTP also does not allow Face ID login
Will not remember you no matter how many times you log in and it always asks for OTP also does not allow Face ID login
2026-02-01	so*****	Very easy to use.
Very easy to use.
2025-12-29	sh*****	Functional but ui/ux can be better.
Functional but ui/ux can be better.
2025-12-06	Na*****	Nice work
Nice work
2025-11-03	ke*****	Excelente
Excelente