Sandata Mobile Connect

I worked in IT for 33 years and I my retirement I am a caretaker for a neighbor. The organization I work through insists I use this app even though they have a software that runs on line on a computer and works perfectly. I am 79 years old, have arthritis in my right hand and texting is very hard for me. I was using the other software and then they insisted I switch to this mess. I logs out continually. I take meds to my neighbor twice a day and quite often after I give him his meds in the evening he will fall asleep. I then have to wake him up to verify the visit the next morning when I come he’ll tell me he couldn’t get back to sleep. How is this beneficial to the person you are trying to assist? If I could rate this in negative numbers that would be appropriate.

This app is difficult to use. I believe this app was intentionally designed to make it more difficult for program, participants and workers. Other fiscal agents have much better applications. Switch fiscal agents if you can their applications are so much better than this one.