Reviews of Inside Then Out

By: Inside Then Out, LLC App

List of user reviews and ratings for Inside Then Out

Total ratings

3.60 (Rating count: 19)

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Review summary

Users praise the thoughtful prompts and convenient, on‑the‑go journaling features (including mood check‑ins and daily goals), but reliability issues are common. The app often crashes and fails to save entries; access to prompts is limited (often only one per day) with full prompts sometimes requiring the website; customer support is slow or unresponsive; and offline saving is inconsistent. Overall, strong concept and prompts, but stability and access limitations hurt usability.

Pros

Thoughtful, high‑quality prompts that encourage reflection
Easy‑to‑use, on‑the‑go journaling with a low barrier to entry
Mood check‑in and daily goal features add value to self‑development
Positive overall sentiment about prompts compared with other journaling apps

Cons

Frequent crashes and data loss: entries vanish, app freezes, and saving is unreliable

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User Reviews

Recent rating average: 2.50

All time rating average: 3.60

Upgrade to see all 14 reviews

29% (4)

Date	Author	Comment
2025-11-30	Gr*****	I bought this app in order to have the Dig Deeper journal prompts for journaling in my own physical journals. I use a favorite notebook for journaling that works well with my fountain pens, so I did not want the Dig Deeper physical journal. I was very happy to find that ITO had this app. The issue I have with the app is that it seems that in order to move ahead in the journal, you have to journal each day in the app. We should be given the option to move forward without having to put input into the daily journal pages of this app. Maybe just add a checkbox? If we had that ability, I would give this app 5 stars.
I bought this app in order to have the Dig Deeper journal prompts for journaling in my own physical journals. I use a favorite notebook for journaling that works well with my fountain pens, so I did not want the Dig Deeper physical journal. I was very happy to find that ITO had this app. The issue I have with the app is that it seems that in order to move ahead in the journal, you have to journal each day in the app. We should be given the option to move forward without having to put input into the daily journal pages of this app. Maybe just add a checkbox? If we had that ability, I would give this app 5 stars.
2025-09-16	07*****	I’d like to give this app a 5 star rating, but like other reviewers, the app stopped working properly after 3 days- it won’t advance to the next writing prompt and won’t save the prompt I’ve just finished. With no answers back from any of the support email contacts, what’s a customer to do? Come on, ITO, you can do better than that!
I’d like to give this app a 5 star rating, but like other reviewers, the app stopped working properly after 3 days- it won’t advance to the next writing prompt and won’t save the prompt I’ve just finished. With no answers back from any of the support email contacts, what’s a customer to do? Come on, ITO, you can do better than that!
2025-09-04	th*****	I've been using the app for less than a month. The app constantly crashes. It doesn't save my journal entries.
I've been using the app for less than a month. The app constantly crashes. It doesn't save my journal entries.
2025-03-08	Ja*****	If you want to get all of the journal prompts at once download it from the actual website and not the app.
If you want to get all of the journal prompts at once download it from the actual website and not the app.
2025-01-27	Ti*****	I bought the digital Better Every Day journal and have been enjoying it. Then I found this app - awesome right? No not awesome because I can’t find a way to link my previous journal purchase to the app and I’ve emailed all the contact us options at least a half dozen times and have not received any response for nearly two weeks despite their website and app saying I’d get a response in one to two days. It has been so frustrating and disappointing. I’d recommend buying the digital or hard copy Better Every Day journal except now I just don’t want to support this company at all. A company is only as good as their customer service and this companies customer service is non-existent.
I bought the digital Better Every Day journal and have been enjoying it. Then I found this app - awesome right? No not awesome because I can’t find a way to link my previous journal purchase to the app and I’ve emailed all the contact us options at least a half dozen times and have not received any response for nearly two weeks despite their website and app saying I’d get a response in one to two days. It has been so frustrating and disappointing. I’d recommend buying the digital or hard copy Better Every Day journal except now I just don’t want to support this company at all. A company is only as good as their customer service and this companies customer service is non-existent.
2024-06-17	R3*****	I downloaded the app and I bought the digital version of the better every day journal. Thought it would be an offline journal but anytime I would input something, it would not save unless it was on Wi-Fi or connected to my phone data. The prompts were really thoughtful while I had it but it seems like it needs a bit of work.
I downloaded the app and I bought the digital version of the better every day journal. Thought it would be an offline journal but anytime I would input something, it would not save unless it was on Wi-Fi or connected to my phone data. The prompts were really thoughtful while I had it but it seems like it needs a bit of work.
2024-05-08	oh*****	This is truly the best on the go way to touch base with yourself daily and hold yourself accountable for your self development and care. I love the ways that the questions pose inward thoughts and reflection and you can tell the work they put into their app to create a safe space for anyone. I would highly recommend to anyone who wants to get into journaling or just have a passion for writing and getting to a place of habitual self care !
This is truly the best on the go way to touch base with yourself daily and hold yourself accountable for your self development and care. I love the ways that the questions pose inward thoughts and reflection and you can tell the work they put into their app to create a safe space for anyone. I would highly recommend to anyone who wants to get into journaling or just have a passion for writing and getting to a place of habitual self care !
2024-04-23	Np*****	Anytime I try to type or record an entry and save it all vanishes. I’ve done this about 5 times this morning and quite frustrated with the time wasted. There’s no update available. I’ve force closed the app many times and rebooted my phone. Started out well and now I’ll just go back to my note taking app that never fails.
Anytime I try to type or record an entry and save it all vanishes. I’ve done this about 5 times this morning and quite frustrated with the time wasted. There’s no update available. I’ve force closed the app many times and rebooted my phone. Started out well and now I’ll just go back to my note taking app that never fails.
2024-04-10	Ei*****	I have been using the dig deeper journal every morning and I LOVE it. I am so happy with this app because now I get to use the better every day journal that include more prompts on topics I don’t normally reflect on. I really love the mood check in and to be able to see how our mood fluctuates over the month. I also love the daily goal. Having this app is helping me stay focused and intentional. 🙏🏻
I have been using the dig deeper journal every morning and I LOVE it. I am so happy with this app because now I get to use the better every day journal that include more prompts on topics I don’t normally reflect on. I really love the mood check in and to be able to see how our mood fluctuates over the month. I also love the daily goal. Having this app is helping me stay focused and intentional. 🙏🏻
2024-01-27	xo*****	I was really frustrated with the functionality of this app, but I also know that it is new so hopefully it will improve with later updates. Here are the issues that I ran into: • I downloaded the app last night and completed the first prompt, but once I returned to the homepage, the app had only saved the first two sentences of what I wrote. • In the free version of the app, you can only access one prompt per day, so I signed up for the paid annual subscription to access the rest of the journal and work at my own pace. However, the paid subscription also only lets you access one page per day. • As of this morning, the prompt still has not changed, and there is no option to move forward and access the next one. • The paid annual subscription costs the same as the digital journal for sale on their website, which does allow you to access all of the prompts at once. I recommend going with that option, as it is a much better value. • The reviews for the journals on the app are almost all test reviews written by an app developer or employee. If you’d like to see real customer reviews, go to their website. • The app also posted my review of the journal twice, which impacted the average rating (I’m so sorry!) You also cannot scroll down to read longer reviews in the app. • The formatting is also very strange. The text is very large and crowded, which makes it difficult to read longer pieces or edit your writing as you go. • The app also freezes a lot and loads very slowly. I had to restart it several times. I’ve heard amazing things about these journals and am still very excited to try out the digital versions from the site, but as of right now this app is way too limited and barely functions as a journal. You have no control over what prompts you’re given or when they change, and you run the risk of your entries not being saved and having to start all over. I think the concept is great, so I hope it will improve in the future. But for now, stick to the physical or digital copies from their site.
I was really frustrated with the functionality of this app, but I also know that it is new so hopefully it will improve with later updates. Here are the issues that I ran into: • I downloaded the app last night and completed the first prompt, but once I returned to the homepage, the app had only saved the first two sentences of what I wrote. • In the free version of the app, you can only access one prompt per day, so I signed up for the paid annual subscription to access the rest of the journal and work at my own pace. However, the paid subscription also only lets you access one page per day. • As of this morning, the prompt still has not changed, and there is no option to move forward and access the next one. • The paid annual subscription costs the same as the digital journal for sale on their website, which does allow you to access all of the prompts at once. I recommend going with that option, as it is a much better value. • The reviews for the journals on the app are almost all test reviews written by an app developer or employee. If you’d like to see real customer reviews, go to their website. • The app also posted my review of the journal twice, which impacted the average rating (I’m so sorry!) You also cannot scroll down to read longer reviews in the app. • The formatting is also very strange. The text is very large and crowded, which makes it difficult to read longer pieces or edit your writing as you go. • The app also freezes a lot and loads very slowly. I had to restart it several times. I’ve heard amazing things about these journals and am still very excited to try out the digital versions from the site, but as of right now this app is way too limited and barely functions as a journal. You have no control over what prompts you’re given or when they change, and you run the risk of your entries not being saved and having to start all over. I think the concept is great, so I hope it will improve in the future. But for now, stick to the physical or digital copies from their site.