Reviews of Sesame: Telehealth Care & More

By: Sesame, Inc.

List of user reviews and ratings for Sesame: Telehealth Care & More

Total ratings

4.90 (Rating count: 8,433)

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Review summary

Reviews consistently praise Sesame for attentive, empathetic providers who listen and personalize care, along with the app’s convenience and timely, efficient service. While a few reviews mention isolated issues with individual providers (lateness or audio problems) and occasional pricing/refund concerns, the overall sentiment highlights high-quality patient care and ease of access.

Pros

Attentive, empathetic providers who listen well and personalize care
High convenience and ease of use, with quick setup and accessibility for busy schedules
Timely, efficient care with responsive providers and clear communication
Consistent quality of patient care across multiple providers with a caring demeanor
Positive comparisons to other telehealth platforms in terms of care quality and attentiveness

Cons

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User Reviews

Recent rating average: 4.60

All time rating average: 4.90

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10% (7)

Date	Author	Comment
2026-06-04	Br*****	I was having such a hard time navigating this process with refilling and all the resources could not help, I got immediate help! She listened well , was very friendly, asked critical questions and resolved my concerns and helped 😇
I was having such a hard time navigating this process with refilling and all the resources could not help, I got immediate help! She listened well , was very friendly, asked critical questions and resolved my concerns and helped 😇
2026-06-02	Mi*****	Adewumi Bakare, PA-C provided an excellent telehealth experience. He was professional, attentive, and genuinely cared about my well-being throughout the visit. He took the time to listen, address my concerns, and ensure I understood my treatment plan. His compassion and dedication to patient care were evident from start to finish. I highly recommend scheduling an appointment with him if you have the opportunity. If you're fortunate enough to find availability on his schedule, I would encourage you to book with confidence. Outstanding care and professionalism.
Adewumi Bakare, PA-C provided an excellent telehealth experience. He was professional, attentive, and genuinely cared about my well-being throughout the visit. He took the time to listen, address my concerns, and ensure I understood my treatment plan. His compassion and dedication to patient care were evident from start to finish. I highly recommend scheduling an appointment with him if you have the opportunity. If you're fortunate enough to find availability on his schedule, I would encourage you to book with confidence. Outstanding care and professionalism.
2026-05-30	dh*****	The dr was nice friendly on time and listened. While we couldn’t agree on a care plan he was quite helpful to assist me with my choice.
The dr was nice friendly on time and listened. While we couldn’t agree on a care plan he was quite helpful to assist me with my choice.
2026-05-30	Do*****	Very kind and caring
Very kind and caring
2026-05-29	GC*****	We have used Sesame countless times for our family. The medical Professionals have always been on time and very nice and helpful.
We have used Sesame countless times for our family. The medical Professionals have always been on time and very nice and helpful.
2026-05-27	MD*****	Quick and effective. Explained what they could do and how and what they couldn’t and why. Easy process and just what I needed in this moment. Would definitely recommend!
Quick and effective. Explained what they could do and how and what they couldn’t and why. Easy process and just what I needed in this moment. Would definitely recommend!
2026-05-22	de*****	Highly recommended it was quick and easy for emergency prescription refills very inexpensive for one time fee
Highly recommended it was quick and easy for emergency prescription refills very inexpensive for one time fee
2026-05-22	Ic*****	Easy and informative and thorough.
Easy and informative and thorough.
2026-05-19	Ge*****	Couldn’t have been easier beats going to the local clinic and waiting 45 minutes and having problems with the billing.
Couldn’t have been easier beats going to the local clinic and waiting 45 minutes and having problems with the billing.
2026-05-19	Al*****	The app is not designed for annual subscription. I have it and it is so buggy that, it will ask you to pay for a visit monthly with a new doctor when you already paid for the annual plan which includes this. I have to contact support each time an appointment is needed. And the chat support is false advertising, they do not have live chat agents.
The app is not designed for annual subscription. I have it and it is so buggy that, it will ask you to pay for a visit monthly with a new doctor when you already paid for the annual plan which includes this. I have to contact support each time an appointment is needed. And the chat support is false advertising, they do not have live chat agents.