Reviews of Mississippi Power

By: Mississippi Power Company App

List of user reviews and ratings for Mississippi Power

Total ratings

4.80 (Rating count: 1,473)

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Review summary

Users repeatedly praise the app for ease of use and convenient bill payments, with more bill details and improvements over the old version. However, recurring complaints include stability issues (crashes/bugs), login friction due to no Face ID, unreliable Apple Pay, and buggy payment flows (missing amounts, blocked progress). Overall, it’s handy when it works, but reliability and authentication/payment experience need improvement.

Pros

Easy to use / user-friendly interface
Convenient online bill payments (fast and straightforward)
More information about your bill available in the app
App improvements over the previous version
Apple Pay support available in the app

Cons

Lack of Face ID / biometric login leading to login friction
Stability issues: crashes, bugs, and the app closing unexpectedly
Apple Pay reliability problems (often not working)
Buggy payment flow (amount not showing, cannot proceed)
Negative impact of changes from the old app (longer, more segmented process)

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User Reviews

Recent rating average: 4.20

All time rating average: 4.80

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23% (7)

Date	Author	Comment
2026-04-22	Ti*****	Very easy to utilize
Very easy to utilize
2026-04-14	Fa*****	Easy to use
Easy to use
2026-02-07	Ma*****	Thank You for your Service
Thank You for your Service
2026-01-22	Qu*****	Mississippi Power service is above and beyond. Mississippi Power online bill pay app is easy to access and operate.
Mississippi Power service is above and beyond. Mississippi Power online bill pay app is easy to access and operate.
2026-01-14	jg*****	Love the new Mississippi Power App! Has more information you need for your light bill!
Love the new Mississippi Power App! Has more information you need for your light bill!
2026-01-10	ro*****	Easy to use and understandable
Easy to use and understandable
2026-01-08	Do*****	You have taken the trouble out of bill pay.
You have taken the trouble out of bill pay.
2025-11-07	Vi*****	I tried to report the issue but it won’t let me. The apply won’t let me see my usage. It keeps closing the app every time I try
I tried to report the issue but it won’t let me. The apply won’t let me see my usage. It keeps closing the app every time I try
2025-02-02	St*****	It was an absolute delight. The process was incredibly quick and effortless.
It was an absolute delight. The process was incredibly quick and effortless.
2025-01-04	Gr*****	I’ve never had a time where I could just log in and pay my bill, never remembers the Face ID, closes randomly
I’ve never had a time where I could just log in and pay my bill, never remembers the Face ID, closes randomly