Features & Capabilities

Rinnai Central is a Chrome extension that connects PROs and homeowners to compatible Rinnai tankless water heaters and boilers. It provides setup, service tools, controls, scheduling, alerts, and real-time status updates, all accessible from anywhere.

For Rinnai PROs and installers, the extension streamlines product registration, Wi‑Fi module configuration, access to documentation and service resources, and connections to Rinnai support and parts. For homeowners, it enables temperature control, recirculation activation, daily scheduling, vacation mode, and maintenance alerts, with compatibility and features varying by model and connected hardware.

Note: some features require supported hardware and may vary by model; review the Terms of Service and Privacy Policy for details.

User Growth & Download Statistics

By:
Rinnai America Corp
Rating:
1.60
(327)
7 new ratings
Version:
5.0.2 Last updated: 2026-05-21
Version code:
885883955
Creation date:
2023-06-08
Compatible devices:
Size:
78.30MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-06
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Rinnai America Corp
Apple Apps Store
https://apps.apple.com/us/app/rinnai-central/id6444321202

User Reviews

Overall, users note the Rinnai Central app has potential with auto-detected devices and accessible UI, and some updates improved reliability. However, the majority report persistent login, connectivity, and reliability problems (frequent disconnects from WiFi/server, needing power cycles). Manual recirculation is a major pain point with broken or coarse timer options. UI/UX changes since updates create navigation clutter and ads, and some features are restricted to professional installers, limiting homeowner control. Customer support is frequently criticized. A subset of reviews reports improvements and certain features functioning, but overall experience remains inconsistent.
Pros
  • Easy-to-use UI and straightforward navigation.
  • App detects multiple water heaters and downloads schedules accurately.
  • Improvements over time; recent updates have improved reliability and performance.
Cons
  • Login/authentication problems (login failures, verification codes, password resets).
  • Connectivity and reliability issues (frequent disconnects from WiFi/server, need for power cycles).
  • Manual recirculation functionality not working or limited (inconsistent performance, coarse time options).
  • UI/UX changes hinder usability (ads, navigation difficulties after updates).
  • Pro-only access to module features (homeowners cannot access or control settings through the app).
Recent reviews
After a year of fighting connectivity issues with this app, it finally seems like they may have finally fixed it. It’s been working for a while now. Whoever has been working on all of the recent app updates, it’s very much appreciated
by Wo*****, 2026-05-24

I shouldn’t have to provide a bunch of info just to use my own appliance.
by al*****, 2026-05-24

If you turn on recirculation for 15 or 39 minutes, the old app would show the time counting down and display a notification when recirculating finished. This app does not do either of those things. It’s very frustrating.
by RW*****, 2026-05-23
View all user reviews ›

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