Rinnai Control-r 2.0™

Name: Rinnai Control-r 2.0™
Rating: 1.4 (926 reviews)
Author: Rinnai America Corp

By: Rinnai America Corp App

Manage your hot water remotely

Overview

Version:

2.5.7

Last updated: 2022-03-16

Ranking

#91,474 ▼ 21

Overall

Features & Capabilities

Rinnai Control-r 2.0 is a Chrome extension that gives you customizable control of your Rinnai tankless water heater from anywhere. It supports one tap or voice control to adjust temperature, personalized daily schedules including vacation mode, and a quick Recirculate option if your system supports it. It also simplifies device registration to take advantage of extended labor plans.

The app provides proactive maintenance with automatic alerts and real-time troubleshooting guides, and enables a certified Rinnai PRO to remotely monitor and manage system performance for faster service. Compatible with Rinnai Residential and Commercial Tankless Water Heaters from 2006 onward that include the Control-r Wireless Module.

User Growth & Download Statistics

App Home Automation Privacy & Security

By:

Rinnai America Corp

Rating:

1.40

(926) 1 new ratings

Version:

2.5.7 Last updated: 2022-03-16

Version code:

847641157

Creation date:

2020-12-17

Compatible devices:

Size:

22.50MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-22

Compare stats and ranking:

Ranking

# 91,474 ▼ 21

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Rinnai America Corp

Apple Apps Store

https://apps.apple.com/us/app/rinnai-control-r-2-0/id1180734911

Website:

https://www.rinnai.us/

User Reviews

Users report a consistently problematic iOS app for Rinnai Control-r 2.0, including crashes during setup, unreliable Wi‑Fi connections, and non-persistent temperature changes. Authentication and Alexa login issues, plus 2.4 GHz Wi‑Fi limitations, hinder usability. The ecosystem is further troubled by weekend outages and the existence of two apps. A few positives exist, such as remote control of the recirculation pump and basic status visibility when connected, but overall the app is viewed as unreliable.

Pros

Can remotely run the recirculating pump (useful feature when away from home).
Shows whether the heater is currently running (visible status).
Once the device is connected, the app can perform at a usable level (stable when connected).

Cons

App crashes during setup/enrollment and after Wi-Fi setup.
Unreliable Wi-Fi connectivity with long re-connection times; frequent disconnects.
Temperature setpoints often do not save or apply changes.
Repeated login/authentication prompts and Alexa integration issues.
System only supports 2.4 GHz Wi‑Fi, causing compatibility problems with modern networks; requires workaround.
Having two apps causes confusion; limited/poor official support, especially on weekends.

Recent reviews

My app keeps closing mid-connection, before I can reconnect my tankless hot water to the app for on demand hot water. This app has been a PIA from the beginning, but this is now ridiculous!