Overview

Rating:
2.50
(32)
Version:
1.6.7
Last updated: 2026-06-30
Ranking
#303,605 ▼ 1,801
Overall

Features & Capabilities

Navien Products & Service app gives users access to all the information on the latest Navien innovations and the ability to log installation, maintenance and service information for their Navien units.

Industry professionals can log installation and service information for the units they work on, live chat with Navien teams including technical support, scan unit serial numbers to register their installations via NavienRewards, take job site photos with the camera function to add to unit service logs, search for local wholesalers and see the latest Navien training classes.

Owners of Navien products can scan their unit serial number and register their unit for warranty, search for local and federal rebates, find a local installer or service professional, download brochures and operation manuals and so much more.

User Growth & Download Statistics

App
By:
Navien
Rating:
2.50
(32)
Version:
1.6.7 Last updated: 2026-06-30
Version code:
887608374
Creation date:
2021-12-30
Compatible devices:
Size:
27.40MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-18
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Navien
Apple Apps Store
https://apps.apple.com/us/app/navien/id1589126852

User Reviews

The Navien app is broadly disliked. The top recurring issues are registration problems preventing account creation, inability to locate or register the water heater's serial number, and poor or non-working support. A couple of reviews also report blank pages or other reliability problems, but the most consistently mentioned pain points are account setup, device identification, and support availability. Overall, reviewers view the app as unreliable and largely unusable for managing Navien equipment.
Pros
Cons
  • Cannot register / create an account (appears in 3 reviews)
  • Cannot locate serial numbers / serial lookup fails (appears in 2 reviews)
  • Support is unhelpful or non-functional (appears in 2 reviews)
Recent reviews
This has to be the worst app ever. As a tech in the field it can never find serial numbers or add service logs.
by Ta*****, 2026-03-27

Only downloads blank pages supper helpful!
by Ed*****, 2026-02-12
View all user reviews ›

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