Overview

Rating:
4.20 +10
(806)
Version:
2.03.00
Last updated: 2026-04-22
Ranking
#62,368 266
Overall

Features & Capabilities

NaviLink unifies boilers, HVAC, water heaters and more into a single app for homeowners to monitor real-time device status, track energy usage, control settings remotely, and automate schedules for improved comfort and efficiency. What's New: IoT module connection and the NAE28V product addition enhance compatibility across devices.

For installers, NaviLink provides smart device management with map-based location, error-based search, and real-time status across all registered devices, enabling faster, proactive support and streamlined field operations from a single secure platform.

User Growth & Download Statistics

By:
KD Navien
Rating:
4.20
(806)
10 new ratings
Version:
2.03.00 Last updated: 2026-04-22
Version code:
883729673
Creation date:
2016-02-09
Compatible devices:
Size:
51.77MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-08-22
Compare stats and ranking:

Ranking

Other platforms

Android
NaviLink (v2.02.01)
20,378 3.61 (226)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
KD Navien
Apple Apps Store
https://apps.apple.com/us/app/navilink/id1062431122
Website:
https://www.navienhouse.com/

User Reviews

Pros: NaviLink provides detailed usage analytics (kWh, hours, energy data), remote app access/control, scheduling features, and homeowner-focused insights into system usage. Cons: frequent connectivity issues and data loss on reinstall, limited data/controls (no zone or current tank temps; basic on/off/schedule), confusing setup (Bluetooth vs Wi-Fi flow), and reportedly poor customer support. UI/UX is clunky and feature gaps exist (no hot-button control, limited recirculation options). Overall, reviews praise data and remote access but repeatedly cite reliability and usability problems.
Pros
  • Detailed usage analytics (kWh, hours, energy data) beyond what the heater's display shows.
  • Remote app access and control of the heater.
  • Scheduling features for heat cycles, useful for home energy management.
  • Provides homeowner-focused insights into system usage and energy consumption.
Cons
  • Frequent connectivity issues and unreliable pairing; often requires reinstall and can result in data loss.
  • Limited data and controls: cannot view zones, current tank temperatures, or pressures; only basic on/off and schedule.
  • Confusing setup flow, with Bluetooth vs Wi-Fi pairing and looping issues.
  • Poor customer service reported by users.
  • Clunky UI/UX and feature gaps (no hot-button trigger, limited recirculation options).
Recent reviews
The user interface is quite ordinary. Could be much better. It was also a big hassle to connect the app to the HPWH.
by In*****, 2026-08-10

Doesn’t do basic things easy. Trying to add a user and I continue to get errors. Can’t even add my spouse to have use the app. Schedule is weak. One schedule. There should be an option to create an “away”schedule or alter a schedule for when you’re not going to be home. While using the app, I am constantly having to restart the app because of connectivity issues.
by Ye*****, 2026-08-09
View all user reviews ›

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