Features & Capabilities

UH MyChart is a personalized health app from University Hospitals that helps you manage care for yourself and your family. Features include scheduling in-person and video appointments, viewing test results, medications, and immunization history, secure messaging with your care team, and easy bill payment.

The app integrates with Apple Health, aggregates records from multiple providers, shows After Visit Summary and clinical notes, supports secure sharing of medical records, and sends push notifications for new information. Access requires an account; usage is free and secure.

User Growth & Download Statistics

By:
University Hospitals Health System, Inc.
Rating:
4.20
(2,743)
7 new ratings
Version:
11.5.2 Last updated: 2025-11-25
Version code:
866799587
Creation date:
2023-02-22
Compatible devices:
Size:
176.22MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-04
Compare stats and ranking:

Ranking

Other platforms

Android
UH MyChart (v11.5.2)
129,283 4.41 (746)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
University Hospitals Health System, Inc.
Apple Apps Store
https://apps.apple.com/us/app/uh-mychart/id6444289907
Website:
http://Uhhospitals.org/mychart

User Reviews

UH MyChart is praised for ease of use and strong communication features (messaging providers) along with quick access to results and appointments. However, recurring problems include slow or unreliable messaging, frequent bugs and login glitches, difficulties with scheduling and cancellations, data access gaps across affiliated hospitals, and billing/payment frustrations. Overall, it’s usable and feature-rich but reliability and cross-system data syncing need improvement.
Pros
  • Easy to use and navigate; essential health information is readily accessible on the phone.
  • Direct messaging with providers through the app reduces the need to call.
  • Quick access to test results, appointments, prescriptions, and visit summaries in one place.
  • Ability to schedule and manage appointments within the app, with reminders.
  • In-app billing capability to pay bills directly through MyChart.
Cons
  • Messaging response times are slow or inconsistent, ranging from 48 hours to never in some cases.
  • Frequent bugs and reliability issues (including identity verification failures, Face ID problems, and other glitches).
  • Appointment scheduling is cumbersome or unreliable (difficult to book, cancel, or some appointments disappearing).
  • Data access/integration problems across linked hospitals (missing data, not all records visible, cannot access external system data).
  • Billing/payments issues and a confusing UI (payments misapplied, per-bill payment not possible in some views).
Recent reviews
I love that I can message my providers instead of phoning. I also love that test results are quickly available.
by Po*****, 2026-04-27

Do not use this app to make payments. I have made payments that have been deducted from my HSA, but UH claims that I never made payment. This has occurred multiple times.
by T-*****, 2026-04-26

Cannot access my children’s records. Shown a notice that I need to confirm my identity… when I click the link it refreshes the same screen with no option to submit what’s needed to confirm my identity. Lots of bugs like this throughout which make it incredibly frustrating to use this app.
by Ma*****, 2026-04-24
View all user reviews ›

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