Roundtrip Health: Rider

Name: Roundtrip Health: Rider
Rating: 1.6 (19 reviews)
Author: Ride RoundTrip, Inc.

By: Ride RoundTrip, Inc.

Book rides to better health

Features & Capabilities

Easily book and manage trusted medical transportation for your healthcare needs.

If you’re affiliated with a participating health plan, health system, non-profit or regional public transit system, you can use this app to request and manage your own rides.

Capabilities include: • Same day booking or advance scheduling • Real-time updates and reminders about your trip • Rideshare, taxi, wheelchair vans, medical sedans and other non-emergency medical transportation • Door-to-door service with assistance as needed • Credentialed transportation providers • ADA accommodations

We are removing transportation barriers to health and wellbeing.

To learn more, visit www.roundtriphealth.com.

User Growth & Download Statistics

App

By:

Ride RoundTrip, Inc.

Rating:

1.60

(19) 1 new ratings

Version:

2.5.1 Last updated: 2026-04-29

Version code:

884235260

Creation date:

2023-07-23

Compatible devices:

Size:

71.19MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 452,795 ▲ 11,926

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Ride RoundTrip, Inc.

Apple Apps Store

https://apps.apple.com/us/app/roundtrip-health-rider/id6444264833

Website:

https://roundtriphealth.com

User Reviews

User reviews depict an app intended for medical-transport that can help manage multiple appointments, but widespread issues undermine its value. Many users report persistent login and booking errors, problems entering addresses, and error messages. Payment card setup is blocked for some, while driver availability is inconsistent and cancellations are common. Other glitches prevent users from viewing or managing existing bookings. Some users did see success after proper setup or via integration with cancer-support programs, but overall stability and support appear poor, leading many to seek alternatives.

Pros

When it works, the app can display upcoming rides/appointments and allow booking additional trips.
Users who set up the app per guidance (e.g., ACS instructions) report it functioning correctly.
It is designed to coordinate medical-appointment transportation and can show multiple scheduled trips.

Cons

Frequent login, booking, and overall app stability issues with crashes and error messages.
Address pickup/drop-off input often fails, with entered addresses not found or treated as search terms.
Cannot add payment cards, blocking ride requests.
Driver availability is unreliable with cancellations, especially for advance bookings.
Glitches prevent users from viewing or managing existing bookings (ride history/list).

Recent reviews

I have to use this app for mobility ride services to get to and from work, it’s awful sadly. Even though it used to (barely) work, it now has a glitch where I can’t even enter a new addresss to go to! Instead it just starts acting like a search engine and saying the address I entered “could not be found.” Now all I can do is take rides I’ve already added, and call for any others. I’m not even sure if the developers care about this app anymore but PLEASE fix it! I’m willing to use it if y’all just fix the problems that prohibit me from doing so.