Provide A Ride

I can be a bit critical but I can’t say anything bad…. Provide a ride has afforded my family the best of care with undeniable resilient reliability. They are solid. Their process doesn’t change every other week. I can’t even explain how many times provide a ride has saved me and my children’s lives by getting us to the most vital meetings and appointments and urgent care services. Literally lives have been saved. They have gotten my son to rehabilitation services in the hear of the moment and approved the rides even outside of our city. They’re so flexible. They feel like the reliable family we actually can count on. Lol. AND YES, their APP too has been a life saver. Going through severe peri brain fog is so hard, so being able to float through a seamlessly easy platform sends good vibes to my soul every time I schedule a ride. Even if I completely forgotten and it’s now 11:58pm…with only two minutes to spare, it’s incredible how without fail, i can glide through the entire process in under a minute and feel so accomplished to know I was able to get my ride affairs in order in the nick of time vs waiting on hold and going through a 20 to 40min hold/process. God I use to absolutely loathe the phone process. Once I got the app, I’ve not looked back since. Admittedly, I initially felt the app looked janky and the services would misfire and prob mess up often, but their app system has never once mismanaged my rides. Ever. And we use the service A LOT. I’m still often wowed by the incredible reliability I’m still receiving from provide a ride, and the app has just been a cherry on top. I hope they never change it. The one issue I have is one person in my household can’t create an online account. And no one can seem to help me when I have issues. So I can’t say their resolution dept is any good but I can I CAN SAY, I never ever have issues of any kind now that they use LYFT. Since that integration, It’s been seamless. Bravo✨👌

Trying to create an account is impossible and if you call for help they don’t even know what to do. Please fix the app immediately for the sake of patients.

I hate using this service, they cancelled my ride for the 5th time in a row. So done!