Features & Capabilities

Plan your stay with the Hilton Honors app and book hotels across the world. Choose rooms, enable Digital Key, and check in or out with ease.

Earn Points with every stay and redeem them for free nights, while exploring exclusive offers and managing reservations. Enjoy connected-room features and Lyft ride integration where available to simplify travel from booking to checkout.

User Growth & Download Statistics

Contact the developer

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Developed by:
Hilton Worldwide Holdings Inc.
Apple Apps Store
https://apps.apple.com/us/app/hilton-honors-book-hotels/id635150066

User Reviews

User reviews cluster around reliability and feature loss. Many praise a cleaner, modern UI and trust Hilton’s brand, but a large set of issues dominates: frequent app errors, removal of sharing/calendar features, pervasive promotional notifications, and loyalty/points not syncing. Top actionable areas include improving stability, reintroducing sharing and calendar capabilities, tightening notification controls, and ensuring loyalty data remains in sync.
Pros
  • Clean, modern app interface after the update.
  • Strong Hilton brand loyalty and trust among long-time members.
  • The app is intended to unify reservations and loyalty features for easy access.
Cons
  • Frequent errors and unreliable performance (persistent 'something went wrong' / 'that was unexpected' messages).
  • Removal of key features like sharing stays via text and calendar integration; difficulty sharing and scheduling stays.
  • Push notifications are spammy and persist even when disabled, including marketing/promotional messages.
  • Loyalty/points issues: points not credited or not showing in the app, and bookings not syncing with the app.
  • Search and filter limitations and occasional login/account issues; older iPhone support gaps.
Recent reviews
I received an email about my stay tonight but when I click on “confirm” in order to choose room, it takes me to my app which says I have no reservations. This happened last time too but when I called the hotel they have my reservation. This is frustrating.
by Ro*****, 2026-05-20

Trying to book and I keep getting "That was unexpected" had to go to the website.
by To*****, 2026-05-20

What is going on Mr. Nassetta? The App is stranding us….
by Co*****, 2026-05-20
View all user reviews ›

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