Hotels.com: Book hotels & more

Name: Hotels.com: Book hotels & more
Rating: 4.8 (2244652 reviews)
Author: Hotels.com

By: Hotels.com

Find last minute travel deals

Features & Capabilities

Discover and book your next destination on Hotels.com. Members save up to 20% on over 100,000 hotels worldwide and Silver, Gold, and Platinum perks at select VIP Access properties.

Fast, easy, and secure booking on our app: pay now or later, save payment details, and access your bookings offline. Use Trip Planner to organize trips, see locations on a map, read verified reviews, and share favorites with friends.

User Growth & Download Statistics

App Shopping Navigation & Mapping Privacy & Security

By:

Hotels.com

Rating:

4.80

(2,244,652) 2,472 new ratings

Version:

2026.22 Last updated: 2026-06-01

Version code:

886267370

Creation date:

2019-02-11

Compatible devices:

Size:

410.45MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-03

Compare stats and ranking:

Ranking

# 168 ▲ 1

Other rankings

#1 in hotels keyword 27 #4 in booking keyword 31 #14 in travel keyword 37 #35 in come keyword 19 ▲ 13#87 in stay keyword 70 ▼ 1

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Hotels.com

Apple Apps Store

https://apps.apple.com/us/app/hotels-com-book-hotels-more/id284971959

User Reviews

Pros: easy-to-find value, redeemable rewards, friendly staff, clean rooms, and convenient locations. Cons: limited customer support via chat, refund issues, persistent app notifications, occasional reservation lookup problems, and inconsistent hotel maintenance. Overall, Hotels.com remains useful for planning and saving money, but support responsiveness, refund handling, and hotel quality consistency need improvement.

Pros

Friendly, helpful hotel staff across properties
Consistently clean and comfortable rooms/hotels
Great locations convenient to attractions
Good value: competitive prices and ability to redeem free nights
App helps plan trips and saves time comparing rates

Cons

Weak chat-based customer support and difficulty reaching a real person
Refund delays or denials after cancellations
App notification clutter and un-dismissable alerts
Reservation lookup issues within the app (difficulty locating bookings)
Inconsistent hotel quality/maintenance (carpets, mildew, bugs) across properties

Recent reviews

Not a great experience. 1. Was told it was $5 for parking, then I was charged 2 times. There was nothing in the ad when I booked that said there was a charge for parking. 2. Beds were uncomfortable. 3. Bathroom was not thoroughly cleaned. No toilet paper.