Total ratings
4.60 (Rating count: 649)
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Review summary
Pros
Cons
- Repeated login failures and inability to access the app after updates
- Delays or failures in funds processing (deposits, withdrawals, reimbursements) and funds visibility
- Perceived poor customer support and slow issue resolution
- Difficulties adding bank accounts and generally slow or confusing navigation within the app
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User Reviews
Recent rating average: 1.50
All time rating average: 4.60
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2026-04-11 | Mo***** | After the latest update the app no longer lets me log in. Neither through Face ID or password. I know my password is correct because I can get into the website. Even so, if I try to reset my password I get a message that says “something went wrong” which is not very helpful. | |
| After the latest update the app no longer lets me log in. Neither through Face ID or password. I know my password is correct because I can get into the website. Even so, if I try to reset my password I get a message that says “something went wrong” which is not very helpful. | |||
| 2026-03-17 | No***** | Avoid at all cost. Just look into account fees and their ridiculous cancel methods | |
| Avoid at all cost. Just look into account fees and their ridiculous cancel methods | |||
| 2024-11-13 | iv***** | Functionality and features are nice, but data feed is slow to respond. | |
| Functionality and features are nice, but data feed is slow to respond. | |||
| 2024-11-12 | lw***** | The app has stopped working and will not allow you to login or connect at all. I attempted to contact your customer service team and they are lost as well. Hopefully a bad review here will get some traction. | |
| The app has stopped working and will not allow you to login or connect at all. I attempted to contact your customer service team and they are lost as well. Hopefully a bad review here will get some traction. | |||
| 2024-11-04 | jd***** | Funds take super long to show after deposited and don | |
| Funds take super long to show after deposited and don | |||
| 2024-09-30 | o0***** | Bbb | |
| Bbb | |||
| 2024-09-03 | An***** | Get with the times people. Horrible experience. | |
| Get with the times people. Horrible experience. | |||
| 2024-06-18 | HH***** | Not clear where to add a personal bank account to make additional contributions and selecting various tabs are extremely slow to open | |
| Not clear where to add a personal bank account to make additional contributions and selecting various tabs are extremely slow to open | |||
| 2023-11-01 | Cb***** | This has been a terrible experience. Adding my bank account has been extremely frustrating. I still can’t get reimbursed for my expenses because it says my direct deposit is not set up but it is. I would not recommend this app | |
| This has been a terrible experience. Adding my bank account has been extremely frustrating. I still can’t get reimbursed for my expenses because it says my direct deposit is not set up but it is. I would not recommend this app | |||
| 2023-08-01 | bb***** | Can’t get my funds back from them. I just keep getting the go around. Company does not show forms to get my money out. Reoccurring monthly fee to drain my account. Theft all In one! Don’t get this company. | |
| Can’t get my funds back from them. I just keep getting the go around. Company does not show forms to get my money out. Reoccurring monthly fee to drain my account. Theft all In one! Don’t get this company. | |||
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