Overview

Features & Capabilities

The SimpliSafe Home Security App lets you manage your SimpliSafe system from anywhere. Arm and disarm, view an up-to-the-minute timeline, and receive instant alerts.

If you have a SimpliSafe camera, you can watch and capture live video directly in the app, enabling real-time home monitoring from your iPhone or iPad.

User Growth & Download Statistics

By:
SimpliSafe Inc
Rating:
4.80
(323,245)
1 new ratings
Version:
2300.88.0 Last updated: 2026-07-14
Version code:
888236477
Creation date:
2012-09-14
Compatible devices:
Size:
442.92MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-17
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
SimpliSafe Inc
Apple Apps Store
https://apps.apple.com/us/app/simplisafe-home-security-app/id555798051
Website:
http://simplisafe.com

User Reviews

Users praise easy setup, clean design, and basic near-range security when the system works. However, the dominant feedback centers on reliability issues: frequent connectivity drops and missed alerts; camera range and battery life problems; ongoing app instability; billing frustrations around subscriptions and downgrades; and inconsistent customer support. Overall, the app is easy to use but reliability and pricing practices significantly limit its value.
Pros
  • Solid, well-designed system with easy setup and a clean app.
  • When functioning, it provides basic near-range security with straightforward control.
  • The app is easy to use and has been appreciated by long-time users.
Cons
  • Frequent connectivity and reliability issues: devices disconnect, Wi‑Fi drops, and alerts can be delayed or missed.
  • Cameras have limited range (about 30 feet) and batteries require frequent recharging, reducing usefulness for perimeter coverage.
  • App instability and usability problems persist: perpetual spinning/loading, logouts after updates, and portrait-mode only on iPad.
  • Billing and subscription frustrations: difficulty downgrading online, ongoing charges, and features sometimes disappear if you stop paying.
  • Customer support appears inconsistent, with reports of slow responses and unhelpful assistance.
Recent reviews
The app constantly generates red dot notifications when there is nothing to see. This has been an issue forever and will likely never be fixed.
by No*****, 2026-07-13

I accidentally disconnected my WiFi router and once everything was back up and running, the SimpliSafe app will not work no matter what I do. I’ve contacted customer service to troubleshoot the base and keypad and the agents barely know what they’re doing. While they’re telling me that my system is showing as active in their end, the app is not reflecting that. It’s all a mess. I give up with this company.
by Ms*****, 2026-07-11
View all user reviews ›

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