mySafeTouch

Name: mySafeTouch
Rating: 3.8 (168 reviews)
Author: Safetouch Inc.

By: Safetouch Inc. App

Lifestyle

Overview

Version:

5.13.3

Last updated: 2026-04-16

Ranking

#133,552 ▼ 1,022

Overall

Features & Capabilities

The new mySafeTouch app makes it easy to access and control your security system and home automation from your Apple iPhone or iPad. It features two-way voice verification for prioritized police dispatches and crash-and-smash protection, delivering a highly interactive and user-friendly experience.

You can arm and disarm remotely, view live or stored camera footage, lock or unlock doors, turn lights on/off, and set thermostat schedules to save energy. The app also provides system history and personalized notifications for events like alarms, arming reminders, doors left open, arming/disarming by user, temperature changes, and login attempts, helping you stay informed and in control.

User Growth & Download Statistics

App Privacy & Security Home Automation

By:

Safetouch Inc.

Rating:

3.80

(168)

Version:

5.13.3 Last updated: 2026-04-16

Version code:

884516642

Creation date:

2017-06-03

Compatible devices:

Size:

361.71MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-17

Compare stats and ranking:

Ranking

# 133,552 ▼ 1,022

Other platforms

mySafeTouch (v5.10.6)

43,299 3.62

(201)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Safetouch Inc.

Apple Apps Store

https://apps.apple.com/us/app/mysafetouch/id1216480307

User Reviews

User reviews show a split: the app is feature-rich and easy to use with solid camera controls, and some positive service experiences. However, multiple reviews report reliability and usability issues, including slow responses, unstable camera feeds, login errors, and confusing UI changes. Overall, core features are praised, but reliability and support problems recur across reviews.

Pros

Easy to use with a broad feature set.
Arming/disarming is straightforward and generally responsive.
Camera viewing and control features (live feeds, enlarge video) are solid.
Positive customer service experiences and responsive support.

Cons

Slow/laggy performance for core actions (arming/disarming, logging in).
Unreliable camera feeds (offline, buffering, inconsistent viewing).
Frequent errors and login/logout problems, including friction from two-factor authentication.
Poor or inconsistent customer support overall.
Frequent UI/navigation changes that hinder usability and lack of a user manual.

Recent reviews

On app and in real life, customer support is practically nonexistent.

by Rl*****, 2026-05-01

I remember when this app worked like other apps. I used to be able to push the “Arm” or “Disarm” button and I could expect something to happen within a few seconds. As of January 2026, without regard to the internet connection being used, this garbage takes no less than 30 seconds to 2 minutes to actually complete one of its very few functions. It would be great if the software developer could take a few days/weeks to look at the code and find out why this app has become so incredibly slow.