Overview

Rating:
4.60 +2
(4,619)
Version:
3.115.0
Last updated: 2026-07-15
Ranking
#28,031 ▼ 155
Overall

Features & Capabilities

MyIH by Independent Health is a free member app that puts essential health plan tools in one place. Quickly find doctors, pharmacies, hospitals, and urgent care facilities in your network, and access your member ID card and benefits.

Track your deductible status, manage your doctors, view claims and documents, and communicate securely with member services. Serving Western New York from Buffalo, NY, this tool helps members stay healthy with convenient digital access to health information and resources.

User Growth & Download Statistics

By:
Independent Health Association, Inc
Rating:
4.60
(4,619)
2 new ratings
Version:
3.115.0 Last updated: 2026-07-15
Version code:
888244352
Creation date:
2012-05-15
Compatible devices:
Size:
104.10MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-16
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Independent Health Association, Inc
Apple Apps Store
https://apps.apple.com/us/app/myih/id525417542
Website:
https://www.independenthealth.com

User Reviews

Users like the app for easy access to health information, overall ease of use, and the rewards/EOB features. But many reviews focus on reliability and data issues: persistent slow performance and freezes; frequent re-authentication and weak biometrics; a provider directory that is outdated or hard to search; reward/gift-card problems including expiry rules and redemption outages; UI glitches like blank screens and unintended logouts. In short, the app has helpful features but stability and up-to-date information need major improvements.
Pros
  • Easy and convenient to access health information.
  • Rewards program is a clear benefit.
  • EOBs are accessible and helpful.
Cons
  • App is slow, laggy, and freezes/crashes frequently.
  • Login/authentication friction: cannot stay logged in, frequent re-authentication, limited biometrics, and text verification required.
  • Provider directory is outdated or hard to search; adding a PCP is difficult.
  • Rewards and gift cards: expiry rules, redemption outages, and codes not working.
  • UI/UX glitches: blank/white screens, forced navigation, and crashes that hinder use.
Recent reviews
Does the app ever work? Currently trying to use it but it just shows the red screen. When the app does work (I guess only m-f like the rest of the company) it frequently crashes or is insanely sluggish.
by Bu*****, 2026-06-21

You'd think they would have a functioning website or even an app, but you'd be wrong.
by No*****, 2026-06-18
View all user reviews ›

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