Owlfiles - File Manager

Instructions say to go to the folder you want to transfer a file from and press Select, so on. Issue is, this only works with files already inside of the green folders that are specific to Owlfiles. If you try to transfer any file from On My iPad, this launches a pop of the native Files app, which does not have this Select option as the User Guide suggests. The missing step is that you have to first copy the file to the aforementioned green Ownfiles folder and then you’ll be able to follow along with the instructions from the User Guide. Personally, I find it best to just start with the native Files app and then Open In to Owlfiles. This is how I was doing it with the developer’s previous FTP app. Which I should have just stuck with, but I followed the suggested pop up to try Ownfiles when I launch their FTP app. This whole process, including having to make sense of what wrong and writing this review has been a waste of time. All I wanted to do was send 1 tiny file which should have taken less than a minute. If the devs aren’t able to browse the iPad’s file system without using the Files pop up, then please consider updating your User Guide to more accurately reflect the process of transferring files that aren’t already located in the green Ownfiles folder. Response to devs: As I’ve already stated, the issue isn’t what I need to do differently, it’s that you need to update your User Guide to more accurately reflect the process. And I’ve also already stated that I figured out how to upload files upload files via FTP despite the inaccurate User Guide. It’s as if you ignored everything that I took the time to explain in my review. This is now wasting end user’s time over and over again. I’ve now lowered my rating to 1 star. What should have been a 30 second process to upload a tiny file, you’ve now turned into a major time suck. Get it together, guys.

Rock solid fundamentals and pleasant to use for years. The last upgrade added a bunch of ‘upgrade to pro’ nonsense and buttons. I hope everything is okay with the developer because it looks like they suddenly need more money. Back to Documents by readle (sp) I guess.