Bonjour RATP

Name: Bonjour RATP
Rating: 4.8 (2005 reviews)
Author: RATP Smart Systems

By: RATP Smart Systems App

Subway, RER, Trains, Navigo

Overview

Version:

11.16.0

Last updated: 2026-09-01

Ranking

#39,818 ▲ 68

Overall

Features & Capabilities

Bonjour RATP is a complete public transportation app for Île-de-France. Plan journeys across the metro, RER, buses, trams, Transilien trains, and other regional networks with customizable preferences, including fewer transfers, accessible routes, and preferred transport modes.

Check live schedules, network disruptions, and personalized alerts, then buy tickets and passes such as Navigo Month, Week, Day, Paris Visite, and airport tickets directly in the app or on a Navigo pass. Find nearby Vélib’, Lime, Dott, and Voi bikes, and use beta voice search to plan trips hands-free.

User Growth & Download Statistics

App Navigation & Mapping Payments Accessibility

By:

RATP Smart Systems

Rating:

4.80

(2,005) 12 new ratings

Version:

11.16.0 Last updated: 2026-09-01

Version code:

890388175

Creation date:

2012-05-15

Compatible devices:

Size:

180.97MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-17

Compare stats and ranking:

Ranking

# 39,818 ▲ 68

Other platforms

Bonjour RATP (v9.16.0)

14,976,957 4.50

(154,062)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

RATP Smart Systems

Apple Apps Store

https://apps.apple.com/us/app/bonjour-ratp/id507107090

Website:

https://www.bonjour-ratp.fr

User Reviews

Bonjour RATP is praised for easy navigation and strong route planning, but users report recurring login and ticketing issues, app crashes, and a confusing UI. The app is valuable and often indispensable for Paris transit, especially for tourists, but reliability and account/purchase flows need improvement.

Pros

Easy to use and intuitive navigation for getting around Paris.
Excellent route planning with multiple options, including routes with less walking, and color-coded stations.
Ability to buy and use tickets within the app (including Apple Pay for single tickets) and validate them.
Detailed, explicit directions with stop counts and best exits; helpful for tourists.
Widely regarded as indispensable for Paris transit and highly recommended.

Cons

Login/account issues (loops, password problems, accounts getting locked) preventing sign-in and ticket purchases.
Ticketing and validation reliability problems (tickets not recognized, inability to purchase certain passes, issues storing tickets in Apple Wallet, and risk of fines due to wrong tickets).
App instability and crashes on some devices (notably iPhone 16 Pro) and general performance problems.
Complex, screen-heavy UI that can be confusing for first-time users and makes buying/validating tickets harder.
Navigo/pass limitations and restrictions (difficulty purchasing weekly passes with foreign numbers or non-French IDs) restricting certain passes.

Recent reviews

I rarely write reviews for apps, but for Bonjour RATP I feel like I must. This app was a life saver during our trip in Paris. For someone that has never used a subway system before, this app made navigating through the city’s subway system seem so effortlessly. I just had to type where I was and where I wanted to go, and the app did the rest. This app is a must!

by Lf*****, 2026-08-20

How does this app have such a high rating? Terrible to use, if I bought 3 cards for myself and family members, I would have to enter my credit card 3 times. But that’s not all…when validating each card on the bus or metro, I’d have to close one and then use Apple face activation and then double click and then reactivate the next. Insanely long process. There are other apps I saw people using in Paris which seem to work better. Or the metro card. Or how about get it together France and accept credit card payments like every other city in 2026.