Île-de-France Mobilités

Name: Île-de-France Mobilités
Rating: 4.7 (3716 reviews)
Author: Ile de France Mobilites

By: Ile de France Mobilites

Official IDF Transport App

Features & Capabilities

Île-de-France Mobilités helps you travel across Île-de-France every day. Buy a digital ticket, recharge Navigo, and search routes across trains, RER, metros, trams, buses, Vélib', car-sharing, or car rentals. View real-time schedules and live traffic information, with offline maps and the ability to save trips to your calendar for easy planning.

Stay informed with disruptions alerts, elevator status, and personalized favorites. The app supports Apple Pay for ticket purchases, offers flexible travel options from walking to bike routes and car-sharing, and helps you organize your journeys—from work to home to the airport—across Île-de-France.

User Growth & Download Statistics

App Navigation & Mapping Data

By:

Ile de France Mobilites

Rating:

4.70

(3,716) 71 new ratings

Version:

9.8.1 Last updated: 2026-06-03

Version code:

886435187

Creation date:

2012-01-27

Compatible devices:

Size:

287.26MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 30,700 ▲ 344

Other platforms

Île-de-France Mobilités (v9.7.0-4288)

9,217,570 4.62

(104,818)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Ile de France Mobilites

Apple Apps Store

https://apps.apple.com/us/app/%C3%AEle-de-france-mobilit%C3%A9s/id484527651

User Reviews

User reviews show a pattern: while some praise ease of use and affordability, the majority cite blocked sign-ups, restricted country/phone support, tickets that don’t load or work, app crashes, and weak customer support. These recurring issues overshadow any benefits, making the app unreliable for purchasing and validating Paris region tickets.

Pros

Easy to use / intuitive interface
Accurate and affordable transit information
Some purchases can be made without creating a full account

Cons

Account creation is blocked or blocked by security measures for many users
Limited country/phone number support (US/Canada) prevents sign-up and use
Purchased tickets or passes fail to load or work (Apple Wallet issues, validation problems)
App reliability problems (crashes, gates not opening, tickets stuck in waiting to load)
Poor or hard-to-reach customer support

Recent reviews

Facile d’utilisation

by Ph*****, 2026-05-03

I travelled for a few days to Paris and I downloaded the app to use as I was told it was the easiest thing to use. I bought a day pass for €12 and when I went to use it, it wouldn’t let me through. I went to the help counter and the guy said that it should be working and for some reason it’s not. I had to spend an extra €2 to get the physical card to use and had to buy another day pass so I lost €12 euros for nothing. I also have tried to call and it either hangs up on me or doesn’t let me talk to a real person. I’ve tried their chat bot which just tells me to call and I can’t write to them because it just tells me to contact them through the app. You also need to have an account with them to chat with anyone which you can’t get unless you have a EU or UK phone number which I don’t have. This app was a total waste of time and money.