The Plain Dealer

Terrible coverage of the White House Press event attempted assassination What a useless paper

The new version is a major improvement over the old. It seems the slow refresh, blurry images and text of the past has finally been solved. The navigation seems to work well also once you understand the new interface. One problem that occurs however is the startup in landscape mode. Even though I set the preference to view one page wide, when I pick the paper to read, it initially displays one page but it is very small with lots of space on the sides. A workaround for this is to turn the device momentarily to portrait mode and then back to landscape after which the page displays full width. This should be an easily solvable problem. Update Feb 2026: A couple pain points with this app that I would have hoped to be solved by now but still remain: 1. Why does the app nearly always exit if you momentarily switch to another app or switch off the display and then come back? No other iPad app has this behavior. 2. When you do relaunch it, you have to endure watching the dumb PD logo splash screen again before you “sort of” return to where you were. 3. It eventually does restore you to the page you were on, but only at the top of the page without any zoom you might have had on. It won’t position you vertically on that page where you were. Also, if you try to zoom again within the first 10 seconds or so, the app overrides you and resets the screen to full width! Very annoying! These are easy problems to solve. Please fix them! Took off another star due to these problems.

My PD online stopped working. I can log in, but when I try to view the paper it says I don’t have a subscription. I need to subscribe to the PD. My $90 a month payment suggests otherwise. PD chat says there is a glitch somewhere and has been escalated to another department. Can I get a refund for the days I don’t get a physical paper (Monday, Tuesday and Thursday)???