311 Riverside

Name: 311 Riverside
Rating: 4.5 (2888 reviews)
Author: City Of Riverside

By: City Of Riverside

Utilities

Features & Capabilities

311 Riverside is the City of Riverside’s official app for city services. Submit service requests for common issues such as clogged storm drains, code violations, graffiti removal, park maintenance, and more. You can also review submitted and closed requests and pay Riverside Public Utilities bills directly from the app.

IN THE CASE OF AN EMERGENCY, PLEASE DIAL 911 AND DO NOT USE THIS APPLICATION. DO NOT USE THIS APPLICATION WHILE DRIVING. Though monitored, this app does not imply or ensure immediate response.

We recommend creating an account to access your past submissions and check the status of pending requests. You can use the app without an account but you will not be able to access past submissions or track status.

PHOTO TIPS: If you enable geolocation, location data will be sent with photos. If you have not enabled geolocation services, provide the address and cross streets. Take photos with as much surrounding context as possible and you may submit multiple photos. Please do not take photos while driving. This app is free from the City of Riverside, though data charges may apply.

User Growth & Download Statistics

App Communication Data Navigation & Mapping

By:

City Of Riverside

Rating:

4.50

(2,888) 8 new ratings

Version:

3.0.9 Last updated: 2024-03-15

Version code:

864151519

Creation date:

2010-06-25

Compatible devices:

Size:

87.60MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 35,873 ▲ 21

Other platforms

311 Riverside (v3.0.9)

14,715 3.00

(103)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

City Of Riverside

Apple Apps Store

https://apps.apple.com/us/app/311-riverside/id378014411

User Reviews

Users praise the app for being easy to use and helpful for contacting Riverside 311, with several reviewers noting quick city responses. However, most feedback focuses on reliability issues: frequent crashes, inability to upload photos (camera and library issues), and persistent login barriers. Additional pain points include a nonfunctional utility bill payment option and little overall maintenance or city responsiveness. The top improvement areas are stable photo handling, biometric or streamlined login, ongoing updates, and a dependable payment flow.

Pros

Easy to use and navigate.
Useful for reporting issues to the city and getting timely follow-ups.
Typically quick responses from the city when issues are reported.
Provides direct access to Riverside 311 for help.

Cons

Photo upload failures: cannot attach photos from camera or library; issues with photo data (location).
Login/authentication problems: repeated login prompts, lack of biometrics support.
Frequent crashes / instability: app crashes on start or during use.
Utility bill payment option not working or outdated.
Lack of timely updates and city support.