NET-A-PORTER: Luxury Fashion Apple

NET-A-PORTER: Luxury Fashion

Shop women’s luxury fashion

Overview

Features & Capabilities

NET-A-PORTER is the essential online style guide for women's luxury fashion. Experience expert curation across clothes, bags, shoes, beauty, gifts, fine jewelry, and more, with daily arrivals from the world's leading designer brands.

Stay in the know with push notifications for exclusive collaborations and promotions, and scan to read PORTER's inspiring daily content. Create and sync your wishlist across devices, enjoy express worldwide shipping (including same-day service to London, New York and Hong Kong), and get 24/7 multilingual personal shopping support.

User Growth & Download Statistics

By:
THE NET-A-PORTER GROUP LIMITED
Rating:
4.90
(49,255)
1 ratings
Version:
2026.6.0 Last updated: 2026-06-30
Version code:
886022080
Creation date:
2009-07-12
Compatible devices:
Size:
320.22MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-16
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
THE NET-A-PORTER GROUP LIMITED
Apple Apps Store
https://apps.apple.com/us/app/net-a-porter-luxury-fashion/id318597939
Website:
https://www.net-a-porter.com/

User Reviews

Net-A-Porter is valued for its broad luxury selection, fast shipping, easy returns, and accurate product information. Recurrent downsides center on promo code misrepresentation, unresponsive or unhelpful customer service, app performance issues during peak times, and slow refunds/return processing, with occasional order inaccuracies. Overall a strong shopping experience plagued by promo and service reliability issues.
Pros
  • Great selection of items with easy navigation.
  • Fast shipping and easy, free returns.
  • Accurate product measurements and detailed product information.
  • Efficient and friendly exchange process and generally reliable support.
Cons
  • Promo codes are often misleading or not applicable to popular items, and codes can be marked as used.
  • Customer service is slow or unhelpful, with reports of unresponsiveness and unreachable contact options.
  • The app experiences timeouts, freezes, and payment issues during promotions and high traffic.
  • Refunds/returns can be slow or unresolved, with money held for long periods.
  • Occasional order issues like wrong items or stock discrepancies.
Recent reviews
Love the experience with net-a-porter, great selection of items, wonderful service, the measurements on items are pretty much always correct and very informative - I never even had to return anything
by da*****, 2026-04-30

They lure you in with a 10% promo code (which feels significant for a luxury retailer), but the code doesn’t apply to most major brands, or at least not any of the desirable ones. Even Nike is excluded. What’s worse, if you try to use the code on an ineligible item, it’s marked as used and you can’t apply it again. Customer service wasn’t helpful either. Instead of offering a solution, they simply sent screenshots of the fine print and told me to be more attentive next time. Overall, the experience felt misleading and unnecessarily frustrating. You’re honestly better off using the desktop version.
by Be*****, 2026-02-19
View all user reviews ›

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