Features & Capabilities

Field Service Assistant is a contact management program designed for Jehovah's Witnesses. It tracks calls, placements, and volunteered time with a built-in Start/Stop timer, and supports sorting by street, name, date, and more, plus custom field support.

Key features include managing up to 12 offers, autofill for time entries, multi-user support, email and text reports, WhatsApp and Hourglass integration, daily/monthly/yearly time totals, map and directions, notes, appointment scheduling, backups, and synchronization with a host computer. It also provides customizable columns and themes to fit your workflow.

User Growth & Download Statistics

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Sarka Tyri Software LLC
Apple Apps Store
https://apps.apple.com/us/app/field-service-assistant/id318274341
Website:
http://www.fieldserviceassistant.com/

User Reviews

Users praise Field Service Assistant for straightforward time tracking, record keeping, and organizing visits, with convenient address estimation and year-end summaries. Common drawbacks include privacy concerns around RV/Contacts integration, data loss or unreliable history, calendar/settings usability, and calls for updated reporting features and better cross-device syncing.
Pros
  • Easy to use and user-friendly interface.
  • Effective timekeeping: tracks ministry hours, time clocks, and exports/records for service records.
  • Strong organization: returns visits by date/city; customizable categories and literature tracking.
  • Helpful address features: auto-estimated addresses and GPS/location notes.
  • Longstanding, reliable tool with ongoing updates and yearly summaries.
Cons
  • RV feature requires access to contacts, raising privacy concerns and preventing use without creating a contact.
  • Data loss / missing history: some reviews report disappeared entries or inability to recover past time.
  • Calendar and settings can be confusing or not intuitive; full calendar view is hard to access.
  • Inability to add new contacts or problematic integration with Contacts.
  • Perceived update gaps: requests for current reporting changes and better cross-device syncing.
Recent reviews
Excellent app to keep track of ministry time, sending service records and publications. GPS address records house area of your calls.
by rd*****, 2026-05-02

FSA continues to be the best app out there. Thank you for your continued efforts in supplying us with such an indispensable tool. It’s so worth it for us. I hope it’s worth it for you, the developer!
by Bu*****, 2026-03-18

Been using for years to track FS hours. Want to use RV feature but I don’t want or need it to have access to contacts but can’t seem to use it without granting permission. Want option to add RV without needing to make RV a contact.
by Mi*****, 2026-02-15
View all user reviews ›

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