Lufthansa

Name: Lufthansa
Rating: 4.7 (86024 reviews)
Author: Lufthansa Group Digital Hangar GmbH

By: Lufthansa Group Digital Hangar GmbH

Check-in, Boarding & Flying

Features & Capabilities

The Lufthansa app has been awarded the prize for the world's best airline app 2024 at the World Aviation Festival (WAF). Recognized for its exceptional user experience, seamless booking management, and easy access to personalized extra services, the Lufthansa app is your reliable digital travel companion and keeps you informed with real-time information, helping you travel smoothly even through disruptions.

Key features span the trip lifecycle: before the flight you can book flights, reserve seats, add baggage, and online check-in with a digital boarding pass. Travel ID and Lufthansa Miles & More store multiple payment methods and personal data for quick, personalized service. Real-time flight status and gate changes appear on your home screen, keeping you prepared. During the flight you have your mobile boarding pass and onboard services, with offline access when needed. After landing you can track baggage and continue your journey. Download the Lufthansa app for a complete travel assistant before, during, and after your flight, and stay connected at lufthansa.com and on our social channels.

User Growth & Download Statistics

App Navigation & Mapping

By:

Lufthansa Group Digital Hangar GmbH

Rating:

4.70

(86,024) 481 new ratings

Version:

9.626.0 Last updated: 2026-06-26

Version code:

887354851

Creation date:

2008-12-08

Compatible devices:

Size:

383.01MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-29

Compare stats and ranking:

Ranking

# 4,096 ▲ 21

Other rankings

#13 in airline keyword 42 ▼ 1

#32 in trustpilot categories keyword 2 ▲

#61 in overwatch keyword 3 ▲

#66 in command keyword 8 ▲

#74 in format keyword 14 ▲

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For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Lufthansa Group Digital Hangar GmbH

Apple Apps Store

https://apps.apple.com/us/app/lufthansa/id299219152

Website:

http://lufthansa.com

User Reviews

Reviewers praise the Lufthansa app for a simple UI and easy boarding-pass access when it works, plus friendly staff and punctual service. However, recurring reliability problems (crashes, login errors), unreliable check-in/boarding-pass flows, and feature gaps (cancellation, seat availability, baggage payments) undermine the experience. Some users also report unresponsive support. Overall, strong design and airline reputation clash with significant technical friction and incomplete feature support.

Pros

Simple UI, easy to use, and good integration with the Apple ecosystem.
Easy to register and have boarding passes ready at the airport (when the system works).
Helpful, friendly, and professional customer service from Lufthansa staff.
Positive overall airline experience with punctual service and good staff demeanor.

Cons

Frequent app reliability issues: crashes or the app won’t open.
Login and password problems with repeated errors (Mile & More PIN issues).
Check-in and boarding-pass workflows are unreliable or fail, with data not saving and boarding passes hard to obtain.
Missing features and UI regressions: no online cancellation option, no visible seat availability, and baggage payment option removed.
Support channels (chat/call) are often unavailable or unresponsive.

Recent reviews

I always choose Lufthansa. Amazing customer service and an amazing airline every time.

by Is*****, 2026-06-25

Terrible interface - registering is buggy and asking for things in formats that are not clear/necessary. Login in doesn’t work

by Sm*****, 2026-06-25

Personnel was very helpful l had an incident my passport was left in security your personnel quickly call security where she last had the passport they look for it found and brought it bless your people thank you very much