Lufthansa

Name: Lufthansa
Rating: 4.7 (87658 reviews)
Author: Lufthansa Group Digital Hangar GmbH

By: Lufthansa Group Digital Hangar GmbH App

Check-in, Boarding & Flying

Overview

Version:

9.628.0

Last updated: 2026-07-08

Features & Capabilities

The Lufthansa app has been awarded the prize for the world's best airline app 2024 at the World Aviation Festival (WAF). Recognized for its exceptional user experience, seamless booking management, and easy access to personalized extra services, the Lufthansa app is your reliable digital travel companion and keeps you informed with real-time information, helping you travel smoothly even through disruptions.

Key features span the trip lifecycle: before the flight you can book flights, reserve seats, add baggage, and online check-in with a digital boarding pass. Travel ID and Lufthansa Miles & More store multiple payment methods and personal data for quick, personalized service. Real-time flight status and gate changes appear on your home screen, keeping you prepared. During the flight you have your mobile boarding pass and onboard services, with offline access when needed. After landing you can track baggage and continue your journey. Download the Lufthansa app for a complete travel assistant before, during, and after your flight, and stay connected at lufthansa.com and on our social channels.

User Growth & Download Statistics

App Navigation & Mapping

By:

Lufthansa Group Digital Hangar GmbH

Rating:

4.70

(87,658) 561 new ratings

Version:

9.628.0 Last updated: 2026-07-08

Version code:

887948383

Creation date:

2008-12-08

Compatible devices:

Size:

388.33MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-21

Compare stats and ranking:

Ranking

# 4,063 ▼ 76

Other rankings

#15 in airline keyword 42 ▼ 2#37 in trust pilot categories keyword 2 ▲ #55 in format keyword 13 ▼ 11#64 in will keyword 38 ▲ 5#68 in feedback keyword 23 ▼ 18

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Lufthansa Group Digital Hangar GmbH

Apple Apps Store

https://apps.apple.com/us/app/lufthansa/id299219152

Website:

http://lufthansa.com

User Reviews

Reviewers praise the Lufthansa app for a simple UI and easy boarding-pass access when it works, plus friendly staff and punctual service. However, recurring reliability problems (crashes, login errors), unreliable check-in/boarding-pass flows, and feature gaps (cancellation, seat availability, baggage payments) undermine the experience. Some users also report unresponsive support. Overall, strong design and airline reputation clash with significant technical friction and incomplete feature support.

Pros

Simple UI, easy to use, and good integration with the Apple ecosystem.
Easy to register and have boarding passes ready at the airport (when the system works).
Helpful, friendly, and professional customer service from Lufthansa staff.
Positive overall airline experience with punctual service and good staff demeanor.

Cons

Frequent app reliability issues: crashes or the app won’t open.
Login and password problems with repeated errors (Mile & More PIN issues).
Check-in and boarding-pass workflows are unreliable or fail, with data not saving and boarding passes hard to obtain.
Missing features and UI regressions: no online cancellation option, no visible seat availability, and baggage payment option removed.
Support channels (chat/call) are often unavailable or unresponsive.

Recent reviews

CAN’T. LOG. IN. Over and over with endless spinner. Get serious guys, this is 2026. Get a redundant cloud system. Get rid of your legacy data center. Did construction crews cut your broadband again?