Overview

Features & Capabilities

Open the KLM app and start your journey with a pocket-sized travel assistant. You can book a ticket, customize your booking, check in, and receive real-time flight updates—everything you need for a smooth trip, right at your fingertips.

Manage your trip with a pre-travel checklist, upgrade options, and easy access to your boarding pass. Check your Flying Blue Miles, book rewards, view your digital Flying Blue card, and receive gate changes and check-in reminders in real time.

User Growth & Download Statistics

By:
KLM Koninklijke Luchtvaart Maatschappij N.V.
Rating:
4.80
(50,391)
652 new ratings
Version:
26.0.1 Last updated: 2026-09-09
Version code:
890960403
Creation date:
2010-09-17
Compatible devices:
Size:
441.87MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-09-17
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
KLM Koninklijke Luchtvaart Maatschappij N.V.
Apple Apps Store
https://apps.apple.com/us/app/klm-book-a-flight/id391732065
Website:
http://www.klm.com/travel/gb_en/plan_and_book/mobile/klm_app/index.htm

User Reviews

User feedback on the KLM iPhone app is largely negative. The most recurring issues are reliability problems (bugs, crashes, lag) and outdated or inaccurate flight information (delays and gate changes not updating promptly). Many reviews report in-app tasks like check-in, changing bookings, seat selection, and baggage tracking as difficult or nonfunctional. Customer support is often unhelpful or hard to reach, with AI bots and long waits. Some praise exists for a well-designed interface and easy access, but overall there is a strong call for major reliability and support improvements.
Pros
  • Well designed app with solid airline
  • Very good app to use
  • Easy access
Cons
  • Buggy and unreliable: frequent crashes, lag, and sections appearing/disappearing
  • Flight information is often outdated or inaccurate and not updated in a timely manner
  • In-app tasks like check-in, changing bookings, seat selection, and baggage tracking are difficult or nonfunctional
  • Customer support is often unhelpful or unreachable (dead phone lines, ineffective AI bots)
  • Pricing and refunds issues: rate holds can lead to price differences and refunds are not clearly disclosed or slow
Recent reviews
Example, Flight KL1101 today, connecting from KL1654, luggage tracking showed “in transit” the plane door closed…take off and landing (of course no wifi on board). Landed, track luggage feature gone…fortunately I took a screenshot as the luggage receipt was badly printed/hard to read. Just when some information would be helpful, even a notice that due to the tight connection, it was not possible to transfer the luggage but it will be on the next flight, instead, feature removed. Tracking something when everything goes according to plan isn’t when it’s helpful. Might as well design a fridge that turns the light on inside only when it is shut.
by To*****, 2026-09-02

This is probably the clunckiest app any airline may have. I have used many, and this is the least intuitive, the least logical and so full of bugs. I entered the country of residency at least four times. Scanning the documents with wrong information. Sent me to Square one several times. KLM you can do better!!
by Ro*****, 2026-09-01
View all user reviews ›

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