Features & Capabilities

MyTotal Benefits is the health plan companion you can rely on to manage benefit dollars, allowances, incentives, and rewards in one place. The app provides real-time account access and clear insights to help you stay physically and financially healthier.

Shop OTC items directly from the app, locate participating stores with Find Stores, and use the product scanner to verify eligibility before checkout. If your card is lost, easily manage its status and reorder a new one from within the app.

User Growth & Download Statistics

By:
PayForward
Rating:
1.40
(200)
1 new ratings
Version:
1.0.70 Last updated: 2026-06-04
Version code:
886444922
Creation date:
2022-12-22
Compatible devices:
Size:
26.07MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-07
Compare stats and ranking:

Other platforms

Android
myTotal Benefits (v2.0.31)
55,647 3.32 (314)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
PayForward
Apple Apps Store
https://apps.apple.com/us/app/mytotal-benefits/id1661057617

User Reviews

User reviews show a largely unstable app: frequent crashes and freezes, login and checkout failures, and coverage/OTC mismatches, compounded by updates that break functionality on newer iOS. Some praise the app for being easy to use and usable with slow internet, but the overall sentiment is negative due to reliability and support issues, with the removal of the product scanner cited as an additional frustration.
Pros
  • Easy to use and self-explanatory for non-tech users.
  • Operates on slow or low-speed internet without major issues.
  • Some users report the app never freezes for them, indicating potential stability.
Cons
  • Frequent crashes, freezes, and unresponsiveness; app often won’t open or loads and then closes.
  • Sign-in/login issues and session timeouts, including trouble creating accounts.
  • Checkout and ordering problems, including payments failing, items being denied at checkout, and coverage/OTC mismatches.
  • Updates/OS compatibility breaking the app, especially with iOS 18 and recent updates.
  • Poor or unhelpful customer support with difficulty obtaining timely assistance.
Recent reviews
App just stop working hasn’t been for over a week I can’t check anything unless I call and when I did they know nothing useless
by Mi*****, 2025-10-30

This app was great until the product scanner was removed. Now the OTC part (which is what I used it for) is useless
by Ab*****, 2025-09-30

I read all of the horrible reviews and told my husband, “I’ll never get it to work because I am technologically challenged!” I downloaded it and thought, “Let’s give it a try.” It is one of the easiest and most basic apps I’ve ever used. It never froze once and I have the slowest and worst internet known to man! Come on people! All of these negative reviews cannot be real! The app is easy to use and self explainable. If you have a problem call the number for help.
by Mo*****, 2025-07-24
View all user reviews ›

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