Overview

Features & Capabilities

Sony | Hearing Control is designed for Sony CRE-C10, CRE-E10, and CRE-C20 self-fitting hearing aids. The app provides guided setup and a self-fitting hearing test to help personalize hearing aid settings.

Use your smartphone to adjust volume, tone sharpness, and—on the CRE-E10—directional focus. The CRE-E10 also supports Bluetooth audio streaming. Feature availability may vary by device, smartphone, operating system, and hearing aid model.

User Growth & Download Statistics

By:
Sony Corporation
Rating:
2.40
(461)
0.10
Version:
3.3 Last updated: 2026-08-26
Version code:
888093162
Creation date:
2022-10-23
Compatible devices:
Size:
108.68MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-09-18
Compare stats and ranking:

Ranking

Other platforms

Android
Sony | Hearing Control (v3.3.0.16175)
27,260 2.64 (358)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Sony Corporation
Apple Apps Store
https://apps.apple.com/us/app/sony-hearing-control/id1633950748
Website:
https://www.sony.net/hearing-products

User Reviews

Most reviewers acknowledge strong hardware and usable fine-tuning with good iPhone integration, but the Sony | Hearing Control app is plagued by stability and usability problems. Repeated logins, loss of paired devices, and non-persistent settings, internet dependency for basic adjustments, frequent crashes, and slow support dominate the experience and overshadow the hardware benefits.
Pros
  • Fine-tuning and sound adjustment features work reasonably well when the app functions
  • Reliable iPhone-to-hearing-aid connectivity/interoperability
  • Ease of use for control-mode adjustments in some modes
Cons
  • Frequent sign-in/out and password issues; app requires repeated logins or resets
  • The app forgets the paired hearing aids or loses the connection, forcing re-setup
  • Settings do not persist; settings reset and battery check features stop working
  • Internet access is required for basic adjustments, limiting offline use
  • Crashes, timeouts, and 'start over' errors; customer support is slow or unresponsive
Recent reviews
Crashes. Shame on you Sony.
by Si*****, 2026-09-12

I was happy to see a new version of the app, as the older version always signed you out. I just wanted a simple means to adjust volume and sharpness while out in a restaurant. However the new version locks up early in the sign on process on my IPhone 15 Pro. I've been working with Sony to correct this but it's been more than a week without results.
by Bo*****, 2026-09-11
View all user reviews ›

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