Sony | Hearing Control

Name: Sony | Hearing Control
Rating: 2.5 (429 reviews)
Author: Sony Corporation

By: Sony Corporation App

Medical

Overview

Version:

3.1

Last updated: 2024-08-28

Ranking

#108,873 ▼ 707

Overall

Features & Capabilities

Sony | Hearing Control supports Sony CRE-C10, CRE-E10, and CRE-C20 self-fitting hearing aids. It enables easy setup and remote control with guided instructions so you can start quickly.

Features include a self-fitting test to personalize sound, smartphone control of volume, tone, and directionality (where available), and Bluetooth for audio streaming. Note: Bluetooth is available on CRE-E10, and iPhone users should have iOS 15 or higher for full compatibility.

User Growth & Download Statistics

App Accessibility

By:

Sony Corporation

Rating:

2.50

(429) 1 new ratings

Version:

3.1 Last updated: 2024-08-28

Version code:

868542676

Creation date:

2022-10-23

Compatible devices:

Size:

186.70MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-18

Compare stats and ranking:

Ranking

# 108,873 ▼ 707

Other platforms

Sony | Hearing Control (v3.1.1.15984)

26,609 2.68

(348)

For Developers

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Contact the developer

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Developed by:

Sony Corporation

Apple Apps Store

https://apps.apple.com/us/app/sony-hearing-control/id1633950748

Website:

https://www.sony.net/hearing-products

User Reviews

Most reviewers acknowledge strong hardware and usable fine-tuning with good iPhone integration, but the Sony | Hearing Control app is plagued by stability and usability problems. Repeated logins, loss of paired devices, and non-persistent settings, internet dependency for basic adjustments, frequent crashes, and slow support dominate the experience and overshadow the hardware benefits.

Pros

Fine-tuning and sound adjustment features work reasonably well when the app functions
Reliable iPhone-to-hearing-aid connectivity/interoperability
Ease of use for control-mode adjustments in some modes

Cons

Frequent sign-in/out and password issues; app requires repeated logins or resets
The app forgets the paired hearing aids or loses the connection, forcing re-setup
Settings do not persist; settings reset and battery check features stop working
Internet access is required for basic adjustments, limiting offline use
Crashes, timeouts, and 'start over' errors; customer support is slow or unresponsive

Recent reviews

I have mild hearing loss, so I only use this every so often. Each time I go out to eat with friends, it makes me log in and fiddle with the phone for 5 or 10 minutes before I can engage in conversation. The app has gotten much worse. I shouldn’t have to log in to adjust my hearing aids.