Overview

Rating:
4.20 +1
(684)
Version:
3.12.8
Last updated: 2026-07-20
Ranking
#66,540 ▼ 53
Overall

Features & Capabilities

H Wash Mobile is an iPhone app that provides a complete laundry solution for participating locations. It lets you pay for laundry cycles using Bluetooth to communicate with washers and dryers, and you can purchase credit directly in the app.

With a one-time QR setup, you can start machines by scanning the QR code on the unit, check your balance, add value, and view a full transaction history. The app can also show machine availability and send alerts when your cycle finishes.

User Growth & Download Statistics

By:
KioSoft Technologies LLC
Rating:
4.20
(684)
1 new ratings
Version:
3.12.8 Last updated: 2026-07-20
Version code:
888315803
Creation date:
2022-05-23
Compatible devices:
Size:
74.64MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-08-07
Compare stats and ranking:

Ranking

Other platforms

Android
H Wash Mobile (v3.12.8.0)
36,582 3.40 (540)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
KioSoft Technologies LLC
Apple Apps Store
https://apps.apple.com/us/app/h-wash-mobile/id1616984191
Website:
https://www.kiosoft.com

User Reviews

Most reviews praise ease of use and coinless payments but sharply criticize connectivity, in-app payment quirks, and reliability. Users report Bluetooth pairing failures, frequent disconnects, timeouts, and the need to re-enter payment data. The in-app top-up model often forces large minimum balances, charges or refunds are slow or unclear, and support is viewed as unhelpful. The overall experience is muddled by complex workflows and recurring machine malfunctions, leading to frustration despite the app’s claimed convenience.
Pros
  • Easy to use / user-friendly interface
  • Coinless payments via the app (no need for coins)
  • Convenience of managing payments in-app and avoiding cash handling in some buildings
Cons
  • Frequent connectivity and pairing issues (Bluetooth pairing failures, location/wifi issues, timeouts)
  • In-app payment/top-up friction (minimum top-ups, inability to pay exact amount, funds stuck, slow refunds)
  • Complex, multi-step workflow to start a machine (many buttons/IDs to enter, slower when disconnected)
  • Reliability and support problems (machines sometimes take money but won’t start; maintenance and customer support concerns)
  • Pricing concerns (price increases, higher minimum top-ups, perceived unfair charges)
Recent reviews
App No longer working and support is not available
by Ba*****, 2026-08-01

Two washers and a dryer in our building have been broken for several days now. Both washers have stagnant, standing water sitting in them — it’s starting to smell. We reported this through the app’s support/ticket system days ago and have heard NOTHING back. No confirmation, no ETA, no follow-up. Several of us tenants have called separately and gotten the same silence. The only “fix” so far was a dryer that was mistakenly left running for free — which they resolved immediately, by the way, so clearly someone IS monitoring the machines. Yet actual broken equipment that people are paying to use sits untouched. If you can shut off a free cycle within hours, you can respond to a stagnant-water complaint that’s been open for days. This app has no working escalation path, no visible ticket status, and no human accountability. Fix the ticket system, fix the machines, and actually respond to paying customers.
by Un*****, 2026-07-26
View all user reviews ›

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