Fay Servicing Mobile Access

Name: Fay Servicing Mobile Access
Rating: 4.7 (4157 reviews)
Author: FAY SERVICING, LLC

By: FAY SERVICING, LLC

Your loan info in one app

Features & Capabilities

Fay Servicing Mobile Access brings your loan information into one place, helping you stay organized and informed.

From balances and documents to payment activity and beyond, this secure extension keeps key loan data at your fingertips with a simple, user-friendly interface.

User Growth & Download Statistics

App Payments Data Privacy & Security

By:

FAY SERVICING, LLC

Rating:

4.70

(4,157) 46 new ratings

Version:

8.1.6 Last updated: 2024-10-31

Version code:

870085198

Creation date:

2022-02-02

Compatible devices:

Size:

31.77MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 28,949 ▲ 82

Other rankings

#88 in free access keyword 72 ▲

Other platforms

Fay Servicing Mobile Access (v8.1.6)

11,573 3.03

(32)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

FAY SERVICING, LLC

Apple Apps Store

https://apps.apple.com/us/app/fay-servicing-mobile-access/id1592200267

Website:

http://blackknightinc.com

User Reviews

Users largely praise Fay Servicing Mobile Access for a clean, easy-to-navigate loan view and generally smooth payment processing when the login works, with several calling it one of the better mortgage apps and noting helpful loan/escrow information. However, repeated login friction dominates the downsides: mandatory password changes, inability to paste passwords, and intermittent authentication failures that force repeated logins. Some performance hiccups and limited ebill support are also noted. Overall usable but overwhelmed by security/login friction.

Pros

Easy-to-navigate layout with accessible loan information (balances, escrow, etc.).
Generally smooth payment processing when login works, making payments straightforward.
Educational content about loan details, escrow, and extra payments.
Positive sentiment on usability and updates improving the app over time.

Cons

Frequent mandatory password changes (often monthly), causing login friction.
Inability to paste passwords (password-manager compatibility issues) hindering login workflow.
Unreliable authentication (FaceID) and repeated logins due to logout or timeouts.
Performance hiccups like spinning/slow loading on some devices.
Limited support for online ebill payments (noted in at least one review).

Recent reviews

Easy navigation. Easy to work with options for payment. Thank you!

by Ol*****, 2026-05-15

Using a password manager makes it easy to use long random strings as passwords. The app disallows pasting the password. Yuck.

by Be*****, 2026-05-05

Fay servicing makes the app difficult to use and claims passwords are wrong consistently to deter timely payments. What’s the end result? If you don’t pay they will come after your home. No loss for them to have a terrible app and difficult customer service