Fay Servicing Mobile Access

Name: Fay Servicing Mobile Access
Rating: 3.032258 (32 reviews)
Author: Fay Servicing, LLC

By: Fay Servicing, LLC

All of your loan info in one app

Features & Capabilities

Go to one place to see your balances, documents, payment activity and much more.

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

8.1.6 Last updated: 2024-10-30

Version code:

5010

Creation date:

2022-01-20

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.ACCESS_LOCATION_EXTRA_COMMANDS Moderate risk
android.permission.BLUETOOTH Moderate risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.INTERNET Low risk
android.permission.REORDER_TASKS Low risk
android.permission.USE_BIOMETRIC Low risk
android.permission.USE_FINGERPRINT Low risk

Size:

21.93MB

Email:

bk*****@bkfs.com

URLs:

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-30

Compare stats and ranking:

Ranking

# 512,483 ▼ 590

Other platforms

Fay Servicing Mobile Access (v8.1.6)

4.70

(4,225)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Fay Servicing, LLC

Google Play Store

https://play.google.com/store/apps/details?id=com.Fay.MobileAccess

Email:

bk*****@bkfs.com

User Reviews

Users largely praise the app for easy mortgage payments and helpful support during financial hardship. However, reviews converge on recurring login/registration issues and concerns about aggressive or shady insurance practices. Fewer reviews mention security concerns, biometric sign-in issues, or download availability. Overall, payment features are valued by some, but reliability, trust, and customer support remain major drawbacks.

Pros

Easy to use for making mortgage payments
Helpful during financial hardship and helps users stay on track
Positive feedback about helpful support and overall usefulness

Cons

Repeated login/registration problems (cannot register, password resets fail, login not recognized)
Perceived shady business practices and pressure to buy insurance (insurance requirements for property)

Recent reviews

Can not register

Te*****, 2024-07-02

The current build broke the biometric authentication! Sent three emails and left two messages with Fay Servicing as they are livid with the app developer. Not one response from the developer. Total incompetence to say the least. I have never come across an app developer and or company that doesn't give a damn about their customer base.