Client Video - Online Therapy

Name: Client Video - Online Therapy
Rating: 2.8 (43 reviews)
Author: Psychology Today

By: Psychology Today App

Secure, safe, Psychology Today

Overview

Version:

2.8.0

Last updated: 2026-01-26

Ranking

#222,511 ▼ 108

Overall

Features & Capabilities

Connect with your therapist through secure video. Psychology Today’s video platform is the trusted choice for therapists, providing clients like you with a simple, secure, and convenient way to meet online. Psychology Today simply delivers the technology; your therapist provides the care.

When you’re ready for your session, your therapist will email you a secure link to their private waiting room. Just click the link, enter your name, and you’ll be ready to start your appointment in no time.

User Growth & Download Statistics

App

By:

Psychology Today

Rating:

2.80

(43)

Version:

2.8.0 Last updated: 2026-01-26

Version code:

881791226

Creation date:

2021-09-22

Compatible devices:

Size:

55.81MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-06

Compare stats and ranking:

Ranking

# 222,511 ▼ 108

For Developers

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Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Psychology Today

Apple Apps Store

https://apps.apple.com/us/app/client-video-online-therapy/id1580778922

User Reviews

The app is seen as a preferable browser substitute for therapy video but is dogged by recurring microphone permissions failures, missing patient landscape orientation, and persistent camera/video problems that hamper sessions. Many users workaround by reinstalling or using the web version; improvements in permission handling, landscape support, and reliability would greatly improve user experience.

Pros

Users prefer the app to browser-based video calls for therapy.
Generally functional video therapy app when it works (positive sentiment in at least one review).
Some users report choosing the app specifically to avoid using a browser for appointments.

Cons

Microphone permission issues: app prompts for mic access but there is no option to grant mic permissions in Settings, or mic access stops working.
No landscape mode for patients; provider side has landscape mode, creating inconsistency.
Video/camera reliability problems: gray screen, therapist unable to see the patient, and inconsistent behavior across devices.
Reliability concerns persist over months with some users unable to join sessions and many fallback to the web version.
Ongoing bugs and slow/no updates addressing microphone and camera issues.

Recent reviews

I’m having the same issue with the app that all iPhone users seem to be having: it asks for permission for the microphone, then it takes you to the settings for camera permissions. even if I go into the iPhone settings myself and then select the app settings, there’s no option to allow microphone permissions

by Re*****, 2026-07-23

This app is good enough that I prefer it to a browser-based video call, but I wish it would leverage more of the Apple SDKs to support features like Center Stage video and Liquid Glass buttons. Also, on iPad every time I take a photo of myself the orientation never switches to landscape.