Talkspace: Virtual Therapy App

Name: Talkspace: Virtual Therapy App
Rating: 4.8 (46965 reviews)
Author: Groop Internet Platform inc.

By: Groop Internet Platform inc. App

Online Mental Health Support

Overview

Version:

10.6.65

Last updated: 2026-08-31

Features & Capabilities

Talkspace is an online therapy app that connects adults and teens ages 13–17 with licensed therapists in their state. Members can communicate through unlimited text, audio, picture, and video messages, with therapist responses provided at least once a day, five days a week.

The app supports individual therapy, teen counseling, psychiatry, medication management, and couples therapy. Talkspace therapists help with anxiety, depression, stress, burnout, grief, trauma, relationship challenges, and more. Many U.S. insurance plans and employers are accepted, and members can change therapists if their first match is not the right fit. Talkspace also includes clinician-informed AI features, such as personalized Talkcast recordings, while keeping care human-first and protected with HIPAA-compliant security measures.

User Growth & Download Statistics

App Communication AI Privacy & Security Accessibility

By:

Groop Internet Platform inc.

Rating:

4.80

(46,965) 110 new ratings

Version:

10.6.65 Last updated: 2026-08-31

Version code:

890355040

Creation date:

2013-07-11

Compatible devices:

Size:

18.66MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-17

Compare stats and ranking:

Ranking

# 6,429 ▼ 6

Other rankings

#69 in session keyword 49 ▼ 12

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Groop Internet Platform inc.

Apple Apps Store

https://apps.apple.com/us/app/talkspace-virtual-therapy-app/id661829386

Website:

https://www.talkspace.com

User Reviews

Users praise Talkspace for convenient teletherapy access and the ability to find or switch therapists easily, and for having helpful, caring therapists. However, many reviews repeatedly report billing unfamiliar charges, unclear pricing, and ongoing billing disputes. Widespread administrative and customer-support failures, with slow responses and unreachable support. Scheduling quality issues, including last-minute cancellations or mismatches in availability. Frequent technical problems with the app, such as messages losing text, white screens, and video/voice issues, that disrupt sessions. Overall, the service offers convenient access to care but is hampered by reliability and cost concerns.

Pros

Convenient teletherapy access via the Talkspace app (easy to access care from anywhere).
Access to and generally helpful/knowledgeable therapists when matched.
Ease of finding and switching therapists to better fit you.
Perceived safe space and supportive environment in some sessions.

Cons

Billing and charges: unexpected or unclear pricing, with patients reporting high or multiple charges after sessions.
Administrative and customer-support failures: slow responses, broken protocols, unreachable phone support.
Scheduling/provider reliability issues: last-minute cancellations, limited availability, and mismatches between stated times and actual availability.
Technical/app reliability issues: messaging glitches (losing text, white screens) and video/audio connectivity problems during sessions.

Recent reviews

That create fake invoices and accuse you if missing appointments and try to force you to pay for missed appointments and late fees. They do not help you at all. This is a scam

by ju*****, 2026-08-04

I’m trying to price out therapy for out of pocket. This app is extremely stressful and disheartening. I thought this would help but it just made me feel worse.