Talkspace: Virtual Therapy App

Name: Talkspace: Virtual Therapy App
Rating: 4.8 (46300 reviews)
Author: Groop Internet Platform inc.

By: Groop Internet Platform inc. App

Online Mental Health Support

Overview

Version:

10.6.57

Last updated: 2026-06-29

Features & Capabilities

Talkspace delivers licensed therapy to your device via secure text, audio, and video messaging. With a same-day match to a licensed therapist in your state and support for ages 13+, over 1 million users have accessed more affordable mental health care, including Talkcast personalized podcasts to stay engaged between sessions.

Talkspace emphasizes security and privacy with banking-grade encryption and HIPAA compliance. It also blends clinician-informed AI tools to support high-quality, human-first care, with insurance options to make therapy more accessible.

User Growth & Download Statistics

App AI Privacy & Security Communication Education

By:

Groop Internet Platform inc.

Rating:

4.80

(46,300) 105 new ratings

Version:

10.6.57 Last updated: 2026-06-29

Version code:

886292108

Creation date:

2013-07-11

Compatible devices:

Size:

18.66MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-06

Compare stats and ranking:

Ranking

# 6,418 ▼ 5

Other rankings

#45 in session keyword 48 ▲ #76 in internet keyword 52 ▲

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Groop Internet Platform inc.

Apple Apps Store

https://apps.apple.com/us/app/talkspace-virtual-therapy-app/id661829386

Website:

https://www.talkspace.com

User Reviews

Users praise Talkspace for convenient teletherapy access and the ability to find or switch therapists easily, and for having helpful, caring therapists. However, many reviews repeatedly report billing unfamiliar charges, unclear pricing, and ongoing billing disputes. Widespread administrative and customer-support failures, with slow responses and unreachable support. Scheduling quality issues, including last-minute cancellations or mismatches in availability. Frequent technical problems with the app, such as messages losing text, white screens, and video/voice issues, that disrupt sessions. Overall, the service offers convenient access to care but is hampered by reliability and cost concerns.

Pros

Convenient teletherapy access via the Talkspace app (easy to access care from anywhere).
Access to and generally helpful/knowledgeable therapists when matched.
Ease of finding and switching therapists to better fit you.
Perceived safe space and supportive environment in some sessions.

Cons

Billing and charges: unexpected or unclear pricing, with patients reporting high or multiple charges after sessions.
Administrative and customer-support failures: slow responses, broken protocols, unreachable phone support.
Scheduling/provider reliability issues: last-minute cancellations, limited availability, and mismatches between stated times and actual availability.
Technical/app reliability issues: messaging glitches (losing text, white screens) and video/audio connectivity problems during sessions.

Recent reviews

They ask you to type in your insurance information but at the end it’s still 100 a week to talk to a Therapist

by Re*****, 2026-07-23

The therapist I was set up with through Talkspace doesn’t respond. Maybe he will reply after weeks, but when he does, it’s a useless, canned “And how does that make you feel?” reply. I told Talkspace I needed a new therapist, and they told me there weren’t any available in California. This app is a total joke and a waste. This is a paid benefit through my employer. It’s a scam and they’re just taking money from people and employers.