Overview
Features & Capabilities
User Growth & Download Statistics
- By:
- Raz Mobility LLC
- Rating:
- 3.00 (91)
1 new ratings
- Version:
- 8.3.3 Last updated: 2026-05-21
- Version code:
- 885319042
- Creation date:
- 2022-02-18
- Compatible devices:
- Size:
- 64.37MB
- URLs:
- Privacy policy
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-08-12
- Compare stats and ranking:
- Raz Caregiver vs Reach Out - Care Assistance
- Raz Caregiver vs teleCalm Caregiver
- Raz Caregiver vs RCare Mobile
Ranking
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User Reviews
Pros
- Tap-to-call by picture simplifies use for seniors.
- Video calls are supported via the Raz app.
- Caregivers can monitor and adjust settings remotely.
- Battery level monitoring helps manage charging and upkeep.
- Auto-answer / hands-free speakerphone aids users with limited mobility.
Cons
- Frequent app glitches, crashes, and loading failures.
- Significant battery drain requiring daily charging.
- Caregiver controls are limited with essential features missing.
- Emergency/911 button can trigger unwanted dispatch and is hard to disable.
- Volume is not loud enough and there are compatibility or adjustability issues for hearing aids.
Recent reviews
Im guessing itll be different for each person but this helped an elderly friend be able to stay connected with close friends and neighbors much longer than had he had a normal phone, due to Alzheimers.
No app is perfect but this is well thought through and support is surprisingly sufficient.
by Di*****, 2026-07-23
You MUST buy their phone to use this app. It all sounds great until you dig a little deeper
You MUST have a wireless plan or the phone and the app will not work. Period! If you want to use your phone as just a wifi device, RAZ Mobililty doesn’t allow it.
Speaking of restrictions, you should know that RAZ Mobility serves as your IT administrator and controls the phone completely. That may be intentional for the memory-challenged user, but it also prevents the caregiver from having control of the phone except on RAZ Mobility’s terms. All parties are at the mercy of RAZ Mobility. They are your overlord. They can erase all data on the phone any time they want. Not the caregiver. RAZ Mobility. RAZ has full control of it, just like an IT administrator at your employer. Except they are not your employer. Unlike your employer, you have to pay THEM!
The memory phone I ordered is a rebranded Motorola Moto G Play 2024 with 64 GB of built in storage. RAZ currently charges you $369 plus $15 shipping plus sales tax. You can buy unaltered version of this same phone online right now from the giant online retailer based in Seattle for less than half that price. And get free shipping.
Want to research the phone’s features on RAZ Mobility’s website to truly understand how their memory phone differs from a standard Android phone? Be prepared to spend a lot of time and run into vague and unclear explanations. They seem to NOT want you to learn too much before purchasing the phone because the value proposition is much less attractive once you spend more than 15 minutes with their product and caregiver app.
So you better be absolutely certain you want to use their product before making a purchase. They are not very transparent, are happy to charge a big fee for everything they do, and sell you outdated technology at very big markups. If you want a refund, they’re glad to charge you a $50-$75 restocking fee and you pay return shipping.
There are many companies that are more customer friendly than RAZ Mobility. I strongly advise you to look elsewhere.
by Gr*****, 2026-07-14
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