Fort Worth MyH2O

Name: Fort Worth MyH2O
Rating: 4.8 (5878 reviews)
Author: Smart Energy Systems LLC

By: Smart Energy Systems LLC App

Utilities

Overview

Version:

1.6

Last updated: 2025-06-04

Ranking

#23,294 ▲ 901

Overall

Features & Capabilities

Fort Worth MyH2O is a Chrome extension that helps customers monitor water usage and access billing information from Fort Worth Water.

The extension enables secure login, viewing current bills, and paying monthly charges, all from a single, convenient interface. With MyH2O you can update account details, manage payment methods, and customize notification preferences to receive alerts via text or email for billing, service updates, and usage insights.

User Growth & Download Statistics

App Data Privacy & Security

By:

Smart Energy Systems LLC

Rating:

4.80

(5,878) 63 new ratings

Version:

1.6 Last updated: 2025-06-04

Version code:

875295329

Creation date:

2022-07-01

Compatible devices:

Size:

38.63MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-26

Compare stats and ranking:

Ranking

# 23,294 ▲ 901

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Smart Energy Systems LLC

Apple Apps Store

https://apps.apple.com/us/app/fort-worth-myh2o/id1573650740

User Reviews

Fort Worth MyH2O is valued for its user-friendly design, ease of bill payment, and payment reminders, but multiple reviews point to reliability and usability gaps. Recurrent payment processing failures, sign-in/authentication issues, and cumbersome navigation hinder use. Auto-pay management bugs also frustrate users. Improvements in payment reliability, robust login options, and more intuitive navigation would significantly boost overall satisfaction.

Pros

User-friendly interface and easy navigation
Easy to pay bills from the app
Bill due notifications and reminders work well

Cons

Recurring payment processing failures and inability to complete payments
Login/authentication problems (sign-in failures, password resets, biometric sign-in issues)
Poor usability and navigation; app/website described as not intuitive or cumbersome
Auto-pay enrollment and management bugs (changes not possible; delete autopay feature not working)

Recent reviews

New changes to online availability to my monthly bill, and with-in the app as well, have restricted my access to auto-pay to make changes.

by st*****, 2026-06-22

The reviews with high ratings are obviously generated. This application does not function. It has notes in it for entering information to include dashes in your account number, and even after you do that it is incorrect. If you try to register your account, it says one exists already , if you try to reset your password with the same account, it just errors out. Basic applications that they teach you to code in high school can handle input formatting. I would be very careful entering payment information into anything this poorly written because I doubt it is secure.