Overview

Rating:
4.80 +46
(6,035)
Version:
1.6
Last updated: 2025-06-04
Ranking
#23,062 62
Overall

Features & Capabilities

Fort Worth MyH2O is a Chrome extension that helps customers monitor water usage and access billing information from Fort Worth Water.

The extension enables secure login, viewing current bills, and paying monthly charges, all from a single, convenient interface. With MyH2O you can update account details, manage payment methods, and customize notification preferences to receive alerts via text or email for billing, service updates, and usage insights.

User Growth & Download Statistics

By:
Smart Energy Systems LLC
Rating:
4.80
(6,035)
46 new ratings
Version:
1.6 Last updated: 2025-06-04
Version code:
875295329
Creation date:
2022-07-01
Compatible devices:
Size:
38.63MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-08-16
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Smart Energy Systems LLC
Apple Apps Store
https://apps.apple.com/us/app/fort-worth-myh2o/id1573650740

User Reviews

Fort Worth MyH2O is valued for its user-friendly design, ease of bill payment, and payment reminders, but multiple reviews point to reliability and usability gaps. Recurrent payment processing failures, sign-in/authentication issues, and cumbersome navigation hinder use. Auto-pay management bugs also frustrate users. Improvements in payment reliability, robust login options, and more intuitive navigation would significantly boost overall satisfaction.
Pros
  • User-friendly interface and easy navigation
  • Easy to pay bills from the app
  • Bill due notifications and reminders work well
Cons
  • Recurring payment processing failures and inability to complete payments
  • Login/authentication problems (sign-in failures, password resets, biometric sign-in issues)
  • Poor usability and navigation; app/website described as not intuitive or cumbersome
  • Auto-pay enrollment and management bugs (changes not possible; delete autopay feature not working)
Recent reviews
I haven’t had any problems with the app so far. I love it and it very easy and manageable to use
by ya*****, 2026-07-28

New changes to online availability to my monthly bill, and with-in the app as well, have restricted my access to auto-pay to make changes.
by st*****, 2026-06-22
View all user reviews ›

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