Reviews of PitBoss+

By: PumpSpy Technology, LLC App

List of user reviews and ratings for PitBoss+

Total ratings

4.20 (Rating count: 390)

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Review summary

PitBoss+ shows promise with real-time remote monitoring, alerts, and the comfort of checking pumps from anywhere. However, the majority of reviews highlight serious reliability issues: the app frequently fails to display cycles, freezes or spins, and often requires reinstalling. Users report inconsistent or missing cycle history, login/authentication problems, and device setup headaches. Several reviews note months with no updates from the developers, suggesting maintenance is lacking. Overall, while the feature set is compelling and has helped some users, persistent stability and data reliability are the dominant concerns.

Pros

Real-time remote monitoring with a live view of both main and backup sump pumps, including status on power and backup batteries.
Alerts and a history log of pump events help users monitor conditions and respond quickly.
Recent app updates have improved reliability and restored pump cycle history.
Access to the system from anywhere provides peace of mind.

Cons

Persistent reliability and connectivity problems: cycles not showing, app freezes or spins, and frequent need to reinstall.
Cycle data is missing or not recorded consistently, so users can't rely on the history.
Login/authentication issues and password management problems (can't log in, password resets, pasted credentials not accepted).
Device setup and management problems: difficulty adding devices, duplicates after resets, and repeated reconfiguration.
Lack of ongoing app maintenance: months with no updates and slow or no fixes.

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User Reviews

Recent rating average: 2.00

All time rating average: 4.20

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58% (18)

Date	Author	Comment
2026-05-20	CO*****	I’ve had my pump for over a year and the WiFi connection to the app only lasts a few weeks before it disconnects. It then takes over 40 minutes and deleting and resetting up the app for it to reconnect. For as much as I paid for this system, I’m highly disappointed.
I’ve had my pump for over a year and the WiFi connection to the app only lasts a few weeks before it disconnects. It then takes over 40 minutes and deleting and resetting up the app for it to reconnect. For as much as I paid for this system, I’m highly disappointed.
2026-03-01	Th*****	Even when connected properly to the app, it will not show cycles. Battery levels most likely a static image. And the date is wrong without being able to change it. No update on the app after almost a year. At least I can hear my sump pump to know it’s running…
Even when connected properly to the app, it will not show cycles. Battery levels most likely a static image. And the date is wrong without being able to change it. No update on the app after almost a year. At least I can hear my sump pump to know it’s running…
2025-11-25	Ri*****	For almost 6 months, we have had no daily cycles shown on the PitBoss app!!! We have tried deleting the app and reinstalling the app and it does not solve the issue.
For almost 6 months, we have had no daily cycles shown on the PitBoss app!!! We have tried deleting the app and reinstalling the app and it does not solve the issue.
2025-07-20	Ne*****	The sump pump keeps tripping a ground circuit interrupter in the circuit. What are the starting amps for this pump, and is there a ground fault in the unit? I know submersible pumps can have this problem!
The sump pump keeps tripping a ground circuit interrupter in the circuit. What are the starting amps for this pump, and is there a ground fault in the unit? I know submersible pumps can have this problem!
2025-06-21	C'*****	My tile drain contractors only used pitboss. Shortly after 2 years the battery died on one and the float malfunctioned on the other. I wish I had a choice of brands.
My tile drain contractors only used pitboss. Shortly after 2 years the battery died on one and the float malfunctioned on the other. I wish I had a choice of brands.
2025-06-07	Cl*****	Tech couldn’t get the green light on and months later we can’t either.
Tech couldn’t get the green light on and months later we can’t either.
2025-05-13	Bu*****	We bought a house with driveway problems that diverted rainwater into its basement. 2 years and 10s of thousand dollars later, including engineers and attorney fees, we depend on pitboss to keep us current on how much our sump is pumping and when. The reports it makes go to engineer who designed the new drainage system, the contractor that built it, and our attorney. Its function, reliability, and real time monitoring has made a real solution possible at our place. Oh, and we’re dry.
We bought a house with driveway problems that diverted rainwater into its basement. 2 years and 10s of thousand dollars later, including engineers and attorney fees, we depend on pitboss to keep us current on how much our sump is pumping and when. The reports it makes go to engineer who designed the new drainage system, the contractor that built it, and our attorney. Its function, reliability, and real time monitoring has made a real solution possible at our place. Oh, and we’re dry.
2025-02-07	Ni*****	I have two pumps now for over a year. One pump the cycle history never worked and the other worked for about 6 months. Frustrating that I can never tell if the pump has been running or to know how much water has been pumped. I’ve tried uninstalling and reinstalling the app, disconnecting the pumps, resetting home Wi-fi and none of it works.
I have two pumps now for over a year. One pump the cycle history never worked and the other worked for about 6 months. Frustrating that I can never tell if the pump has been running or to know how much water has been pumped. I’ve tried uninstalling and reinstalling the app, disconnecting the pumps, resetting home Wi-fi and none of it works.
2025-01-18	TF*****	I like the Pit Boss app because it shows me the activity of my main and backup sump pumps, the power and backup battery status of the pumps and a history of alerts regarding the pumps. I wish the programmer had included a way to utilize the contact data to the pump vendors so clicking on the vendor’s phone number could initiate either a call or text message and clicking on their email would launch the start of sending the vendor an email.
I like the Pit Boss app because it shows me the activity of my main and backup sump pumps, the power and backup battery status of the pumps and a history of alerts regarding the pumps. I wish the programmer had included a way to utilize the contact data to the pump vendors so clicking on the vendor’s phone number could initiate either a call or text message and clicking on their email would launch the start of sending the vendor an email.
2024-04-30	Fr*****	Why an app to monitor a sump pump? Alarm goes off constantly due to issues with WiFi. Set up the app a year ago. Doesn’t remember the password. Use ‘forgot password’ to change and reset. Still won’t let me in. Hate is not a strong enough word to capture how I feel about this app.
Why an app to monitor a sump pump? Alarm goes off constantly due to issues with WiFi. Set up the app a year ago. Doesn’t remember the password. Use ‘forgot password’ to change and reset. Still won’t let me in. Hate is not a strong enough word to capture how I feel about this app.