Basement Watchdog CONNECT®

Name: Basement Watchdog CONNECT®
Rating: 2.1 (35 reviews)
Author: Glentronics, INC

By: Glentronics, INC

Utilities

Features & Capabilities

Welcome to the Basement Watchdog CONNECT® mobile app. We have been protecting basements from flooding for decades! Use this app to monitor, see the status, and receive alert notifications from your Basement Watchdog CONNECT® product. This app also offers product information and product support including FAQs and other options.

Features: • Monitor status of your backup sump pump system • Receive push notifications of potential problems • Edit alert settings of WiFi modules • Research product information • Customer support (online, phone, or email)

In order to monitor the status of your backup sump pump, you will need to have a Basement Watchdog CONNECT® system and a Basement Watchdog CONNECT® WiFi Module linked to a Wi-Fi network. This will allow for remote monitoring of battery, power and pump activity. If a potential problem arises, the status page will display a red warning and explain the specific problem. In addition to the status page, you will be notified via email, text message, or push notification. All three notification methods can be disabled or enabled through the app.

List of Compatible Pump Systems: • Basement Watchdog Special Plus CONNECT (BWSP) • Basement Watchdog Big Dog Plus CONNECT (BWD12-120) • Basement Watchdog Big Combo CONNECT (BW4000)

User Growth & Download Statistics

App

By:

Glentronics, INC

Rating:

2.10

(35)

Version:

23.0 Last updated: 2024-10-21

Version code:

869821956

Creation date:

2018-12-15

Compatible devices:

Size:

125.89MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-15

Compare stats and ranking:

Ranking

# 312,201 ▼ 1,677

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Glentronics, INC

Apple Apps Store

https://apps.apple.com/us/app/basement-watchdog-connect/id1424225976

Website:

https://www.basementwatchdog.com/

User Reviews

Users consistently report reliability problems with the Basement Watchdog CONNECT app: frequent crashes on launch or login, and repeated failures to connect the WiFi module to their network. While setup can be easy for some, many feel the app is outdated with limited features and insufficient system status data (battery level, run history). Some notice improved performance after vendor fixes, but overall users want better stability, richer status information, and a more reliable connection/alerts experience.

Pros

Easy setup / quick pairing with the WiFi module (reported by multiple users)
Simple interface for checking status once the app is functioning (easy to use when it works)
App shows improvements or works after vendor fixes (positive note from some reviews)

Cons

App crashes on login or immediately upon opening, making it unusable
WiFi/module setup and network connection issues prevent pairing
App is outdated with limited features and lacks important status information (e.g., battery level, pump run history)
Insufficient system status details and poor visibility of alerts in the app

Recent reviews

After 2 hours of trying to get this to connect to wifi, I give up. I followed the instructions verbatim, and it never connected to the wifi. This was the whole reason why I got the corresponding system (so I can see status on my phone), and it’s completely failed.

by Be*****, 2025-10-21

The app is very outdated. Limited features. The 2.0 Module’s only difference is it works with a mesh network, from what customer support told me. The module statues should be the very first thing you see when you open the app, not other products. Please redesign this app.

by be*****, 2024-01-19

I installed this WiFi module and app for my Basement Big Dog Connect System and everything works as described. But like another reviewer I was interested in more information in the app about the last alarm received. Also, when the WiFi module sends a text alert it would be nice if it were a simple SMS text message. Instead, I get an HTML document that must be opened with a text font that is extremely small and difficult to read.