Features & Capabilities

MyADT provides instant, secure access to your ADT account, personalized to you, with everything in one place so you can get what you need when you need it without calling or emailing.

Key features include viewing and managing account details and keyholder information, booking and managing engineer visits and routine inspections, logging faults, and accessing support materials to help you get the most from your security system. Note: MyADT is for account and contract information and does not control the operation of your ADT system.

User Growth & Download Statistics

By:
ADT Fire and Security PLC
Rating:
1.20
(164)
2 new ratings
Version:
260.010 Last updated: 2026-06-03
Version code:
886474433
Creation date:
2021-09-22
Compatible devices:
Size:
129.56MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-01
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
ADT Fire and Security PLC
Apple Apps Store
https://apps.apple.com/us/app/myadt/id1567917160
Website:
https://www.adt.co.uk/MyAdt

User Reviews

User reviews mostly report that the MyADT iOS app is unusable due to persistent login failures, regional restrictions (UK/IE only; US not supported), and password reset problems. Many users can sign in on the website but not in the app, and some cannot add emergency contacts or manage accounts via the app. The upgrade seems to have worsened usability, and support is frequently described as unhelpful or hard to reach. Top issues: login problems, regional limitations, and weak support.
Pros
Cons
  • Frequent login failures on the iOS app; credentials accepted on the website but not in the app.
  • Region restrictions; app only offers UK & Ireland options and US customers are not supported.
  • Password reset issues; reset emails not arriving and password changes often failing.
  • App upgrade introduced or highlighted; users prefer the old app and find the new one unusable.
  • Customer support and in-app help are reported as ineffective or difficult to access (chat/phone).
Recent reviews
To change a battery on a remote sensor, you need to put the system into test mode. To put the system into test mode you have to use this app or the myadt website. The control panel or the ADT “control app” can’t do it. To register for the app you need to put in your country and the only options are UK or Ireland
by JT*****, 2026-06-27

Won’t allow me to login. When I hit forgot password, it never sends the email
by fu*****, 2026-06-17

Like everyone else in the USA. I CANNOT SIGN IN WITH MY EMAIL. Do you care?
by AD*****, 2026-05-26
View all user reviews ›

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