Overview

Rating:
1.30
(177)
Version:
260.010
Last updated: 2026-06-03
Ranking
#174,563 ▼ 97
Overall

Features & Capabilities

MyADT provides instant, secure access to your ADT account, personalized to you, with everything in one place so you can get what you need when you need it without calling or emailing.

Key features include viewing and managing account details and keyholder information, booking and managing engineer visits and routine inspections, logging faults, and accessing support materials to help you get the most from your security system. Note: MyADT is for account and contract information and does not control the operation of your ADT system.

User Growth & Download Statistics

By:
ADT Fire and Security PLC
Rating:
1.30
(177)
Version:
260.010 Last updated: 2026-06-03
Version code:
886474433
Creation date:
2021-09-22
Compatible devices:
Size:
129.56MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-08-13
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
ADT Fire and Security PLC
Apple Apps Store
https://apps.apple.com/us/app/myadt/id1567917160
Website:
https://www.adt.co.uk/MyAdt

User Reviews

User reviews mostly report that the MyADT iOS app is unusable due to persistent login failures, regional restrictions (UK/IE only; US not supported), and password reset problems. Many users can sign in on the website but not in the app, and some cannot add emergency contacts or manage accounts via the app. The upgrade seems to have worsened usability, and support is frequently described as unhelpful or hard to reach. Top issues: login problems, regional limitations, and weak support.
Pros
Cons
  • Frequent login failures on the iOS app; credentials accepted on the website but not in the app.
  • Region restrictions; app only offers UK & Ireland options and US customers are not supported.
  • Password reset issues; reset emails not arriving and password changes often failing.
  • App upgrade introduced or highlighted; users prefer the old app and find the new one unusable.
  • Customer support and in-app help are reported as ineffective or difficult to access (chat/phone).
Recent reviews
I rarely write negative reviews, but I feel a strong obligation to warn others to stay far away from ADT. Once you sign up, you are locked into a rigid 3-year contract that they use to force you to stay because their actual service and product quality are terrible. I am honestly considering paying off my entire 3-year balance right now just to be done with them.The issues are endless:The Equipment: The hardware is cheap. The only decent parts are the Google Nest cameras, but ADT isn't even properly integrated with them. You are forced to pay for a completely separate Google subscription just to save your video recordings on top of what you already pay ADT.The Software: The app experience is completely broken. You have to juggle multiple separate apps just to manage different basic features of your security plan, and the billing system frequently gives you issues when trying to make standard payments.The Contracts: They lock you down because they know no one would willingly stay with this level of service.Better Alternatives:If you want a reliable home security system, look elsewhere. For example, systems like Cove use Eufy products which are incredibly high quality, don't require forced monthly subscriptions to function, and allow you to cancel at any time if you aren't satisfied. Avoid ADT at all costs.
by Tr*****, 2026-08-04

Can’t log in to do anything, tried forgot password and never got an email to reset, just deleted it and now I call to pay the bill!! Not much more to say other than fix it or get another updated one.
by 19*****, 2026-07-26
View all user reviews ›

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