Flat Branch Servicing

Name: Flat Branch Servicing
Rating: 4.8 (1702 reviews)
Author: Branch Flat Mortgage, Inc.

By: Branch Flat Mortgage, Inc.

Finance

Features & Capabilities

Flat Branch Servicing Chrome extension makes loan management simple and secure. Access your serviced mortgage anytime to view current account info and stay on top of payments.

Use this extension to make one-time or recurring payments and to organize important documents, all within a privacy-focused, digital workflow.

User Growth & Download Statistics

App Payments Data Privacy & Security

By:

Branch Flat Mortgage, Inc.

Rating:

4.80

(1,702) 9 new ratings

Version:

9.3 Last updated: 2026-01-27

Version code:

881894773

Creation date:

2021-07-05

Compatible devices:

Size:

113.77MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-09

Compare stats and ranking:

Ranking

# 45,069 ▲ 31

Other rankings

#51 in service keyword 45 ▲

Other platforms

Flat Branch Servicing (v9.3.6)

9,556 4.15

(26)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Branch Flat Mortgage, Inc.

Apple Apps Store

https://apps.apple.com/us/app/flat-branch-servicing/id1566902327

Website:

https://flatbranchhomeloans.com/

User Reviews

Overall sentiment is mixed-to-negative. Autopay and onboarding are praised, but chronic reliability issues dominate: post-update blocks prevent use, app payments often fail or are blocked, and frequent crashes/logouts hinder use—especially on iOS. Some feature gaps (e.g., principal payoff calculator) and holiday/weekend payment limitations are also noted.

Pros

Autopay works to ensure payments go through when the app is usable.
Easy enrollment/onboarding with minimal glitches.
In-app access to loan progress and important documents.

Cons

Persistent update loop blocks usage after updates (update required/login blocked).
Inability to submit mortgage payments via the app for months; must use website.
Frequent crashes, instability, and being logged out on iOS.
Usability gaps like not being able to copy/paste payment info.
Payment system downtime around holidays/weekends; pay-on-date restrictions.

Recent reviews

Pretty sure I enrolled in auto pay

by Wo*****, 2026-03-02

Unable to use app after most recent update. Please address this glaring issue. Keeps telling me to “update app before using” but I update it yesterday to the newest version.