My Telford

Welcome to the My Telford App – your quick and easy way to report local issues and help keep Telford clean, green, and safe.

Whether you're at home or on the go, the app lets you report problems anytime, anywhere – no need to wait on the phone. Just follow the steps, snap a photo if you can, send it through and we’ll take it from there.

Make the app ‘part of your day, every day 24/7’ and help us to make improvements to your local area.

With the My Telford App, you can: • Flag drainage or flooding issues (e.g. blocked drains, sewage) • Report fly tipping (illegally dumped waste) • Notify us of graffiti • Report missed rubbish or recycling collections • Highlight potholes or road issues (e.g. debris, faded road markings) • Request street cleaning or report litter and animal waste • Report damaged or missing street furniture (e.g. benches, railings, bollards) • Let us know about street lighting faults (e.g. broken or unsafe lights) • Report grounds maintenance issues (e.g. damaged fences, overgrown shrubs or trees) • Report abandoned vehicles or shopping trolleys • Make parking enquiries • Share your feedback and suggestions

How to Log a Report: Help us get it right the first time by: • Pinpointing the location on the map • Taking a photo of the issue • Providing as much detail as possible

Register your details to receive updates by email. You can track progress anytime via the ‘My Service Request’ screen.

Thank you for all your support and feedback, if you have any recommendations or enhancements, we would love to hear from you.

Proudly designed and built in Telford, Shropshire. A partnership between Telford & Wrekin and Bronze Software Labs (www.bronzelabs.co.uk)