Park Royal Hotels & Resorts

Name: Park Royal Hotels & Resorts
Rating: 2.9 (134 reviews)
Author: TCA Software Solutions

By: TCA Software Solutions

5 Stars hotels

Features & Capabilities

Park Royal Hotels & Resorts app puts the guest experience at your fingertips. Explore luxurious amenities, on-site dining, and daily activities for families to enjoy a seamless 5-star stay.

Need something extra? Use the app to submit special requests, browse the virtual souvenir store, check your account status, and easily reserve your next vacation.

User Growth & Download Statistics

App Shopping Content Marketing

By:

TCA Software Solutions

Rating:

2.90

(134)

Version:

2.1.7 Last updated: 2025-12-30

Version code:

881077479

Creation date:

2020-07-28

Compatible devices:

Size:

46.33MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-08

Compare stats and ranking:

Ranking

# 159,813 ▲ 966

Other platforms

Park Royal Hotels & Resorts (v2.1.8)

106,652 2.73

(229)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

TCA Software Solutions

Apple Apps Store

https://apps.apple.com/us/app/park-royal-hotels-resorts/id1523872530

Website:

https://park-royalhotels.com

User Reviews

Reviewers consistently report a malfunctioning Park Royal app: instability, broken UI, inaccurate hotel search, device-specific failures, and minimal support. Users encounter crashes, unresponsive screens, hidden or blocked actions, and dead-end navigation. These issues appear across multiple devices and locales, and there is little or no in-app help, making the app largely unusable for typical guests.

Pros

Cons

App frequently crashes or freezes, often showing a white screen and becoming unusable
Poor UI/UX and navigation, including oversized tracking window, hidden controls, and non-responsive layout
Search and hotel location are inaccurate or can't locate the correct hotel
Device compatibility and login issues, with some devices not supporting the app or PIN sign-in failing
Lack of in-app support or guidance, with links redirecting to wrong pages and little to no assistance

Recent reviews

Will not open continuously asked to enable notifications even after I grant access. Useless

by M *****, 2026-03-27

Wanted to search for hotel stay in Singapore, thought the app would make it easy. At the tracking window, the picture was larger than my screen, so the continue button was hidden. Could not move it up or down or shrink it, it wouldn’t rotate, just stuck there, no way to get passed. Tried to put in app service request which took me to a Spanish homepage for Park Royal, not where I could submit a glitch review request. Apps ought to be a reflection of the Hotel? Bonvoy and Accor have great apps…

by 05*****, 2026-02-26

This app is terrible. Nothing on it works. We stayed at the Grand Park Royal Cancun and they instructed us to use this app to order room service or book dinner reservations. The app freezes the second you try to do anything on it and the page turns white. We let multiple people know about the issues we were having and also heard other people voice complaints about the same issues. When you tell them it doesn’t work they just get defensive and tell you there’s not a problem with it and it works fine for them. They offer no solution.