Palace Resorts

Name: Palace Resorts
Rating: 4.6 (18356 reviews)
Author: Palace Resorts, S.A. De C.V.

By: Palace Resorts, S.A. De C.V.

Travel

Features & Capabilities

Palace Resorts Chrome extension provides quick access to the luxury Palace Resorts experience, including activity schedules, personal agenda, room service requests, and easy bookings for spa and dining.

See schedule of daily activities and nightly shows
Create your own agenda and pre-check-in
Request room service
Reserve spa services or restaurant tables
View property maps

User Growth & Download Statistics

App Navigation & Mapping Entertainment Content

By:

Palace Resorts, S.A. De C.V.

Rating:

4.60

(18,356) 1 new ratings

Version:

2.2.19 Last updated: 2026-06-24

Version code:

887359475

Creation date:

2018-12-12

Compatible devices:

Size:

316.77MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-30

Compare stats and ranking:

Ranking

# 12,416 ▲ 5

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Palace Resorts, S.A. De C.V.

Apple Apps Store

https://apps.apple.com/us/app/palace-resorts/id1411599607

Website:

https://www.palaceresorts.com/en/

User Reviews

User reviews highlight persistent login problems, slow/unreliable maps, and unreliable reservations/scheduling as the top pain points, with some access restrictions limiting The Grand view for certain members. A few positives note the app's usefulness for booking and planning, plus a generally improving dining reservations interface. Overall, reliability and navigation are the main concerns, with frequent outages, messy agendas, and feature changes reducing usability.

Pros

Helpful for booking reservations and planning activities.
Easy-to-use dining reservations interface.
Agenda and planning features are useful and improve over time.

Cons

Frequent login issues and occasional crashes/outages.
Maps and navigation are slow, unreliable, and do not provide turn-by-turn directions.
Reservations and scheduling are unreliable or hard to manage, with inability to book, sync, or causes cancellations.
Restricted access to certain schedules (The Grand) for some Diamond/Residence members.
Updates remove features and cause ongoing usability regressions.

Recent reviews

My name is Kendrick and I will tell you about my vacation and it is set in The Grand moon Palace in the Dominican Republic, Punta Cana. I would like to give a shout out to Emiry an Amazingly nice person she made my days, she always found a way to make you smile. And to Emiry if you see this, yes it’s the Teen with the Glasses at the arcade and I want to say thank you so much.

by Be*****, 2026-06-24

Although it looks like mostly AI-generated, it does a good job. Though they did remove being able to order an extra bed/mattress. It’s still available, you just have to ask the hotel concierge in the app.

by Tk*****, 2026-06-17

The app was very useful and quick for everything you needed. Now after the update. It’s harder to navigate. Yes they did make the map more Useful but if you reserve dining it doesn’t show in the agenda. But it will show the spa and excursions. The chat mode it has to discuss things with the hotel it just takes you to the palace elite main page. It did work once and I was able to chat with the hotel but now it’s broken. I will update if It’s fixed before my vacation is over but just like the punta Cana resort. It needed another year before launch.