Overview

Rating:
1.50
(126)
Version:
1.6.1
Last updated: 2026-08-25
Ranking
#188,029 ▼ 111
Overall

Features & Capabilities

The Royalton Resorts app is your ultimate travel companion, uniting Royalton Hotels & Resorts brands—All-In Luxury, Planet Hollywood, CHIC, and Vessence—into one seamless mobile experience. Plan your stay, stay connected, and access resort features from your device, wherever you are.

From online pre-check-in and room selection to in-destination live chat, room service ordering, interactive resort maps, and dining reservations, this app puts the vacation in your hands—tours, menus, and more, at your fingertips.

User Growth & Download Statistics

By:
Mobail
Rating:
1.50
(126)
Version:
1.6.1 Last updated: 2026-08-25
Version code:
890210571
Creation date:
2024-06-03
Compatible devices:
Size:
49.81MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-08-27
Compare stats and ranking:

Ranking

Other platforms

Android
Royalton Resorts (v1.6.1)
208,099 3.21 (158)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Mobail
Apple Apps Store
https://apps.apple.com/us/app/royalton-resorts/id6503334117
Website:
https://www.royaltonresorts.com/

User Reviews

User reviews overwhelmingly criticize the Royalton Resorts app for reliability and functionality. Many report it is buggy or unusable, with broken links, incorrect restaurant hours, and loading issues. The biggest pain point is reservations: restaurant bookings often fail via the app, forcing guests to contact staff. Other recurring problems include login/pre-check-in blocks, buried menus, and poor navigation. A few guests report partial success, noting the app can work for restaurant bookings, room service, and directions at some properties (e.g., Negril).
Pros
  • When functioning, it allows restaurant reservations and room service ordering.
  • Provides directions around the resort and details on activities and amenities.
  • Some guests find it essential/useful for reservations and planning.
  • At some properties (e.g., Negril), the app works well and is worth using.
Cons
  • Buggy and unreliable; frequent crashes, glitches, or loading failures.
  • Restaurant reservations via the app often do not work, requiring guests to contact staff or visit guest services.
  • Inaccurate or outdated information in the app (e.g., restaurant open/close hours).
  • Login failures and blocked pre-check-in prevent accessing reservations.
  • Poor navigation and nonfunctional links; buried menus and maps that are not informative.
Recent reviews
This app and the larger company it represents screams bait and switch. I was using this app to book restaurants at the all-inclusive I was staying at. I was logging in daily to make sure we had a reservation for each night. I login five days before and book a restaurant and do that everyday, as that is the earliest they would allow us to do so. I had done this for two days in a row. I login on the third day and all of a sudden every hotel is available except for hours. Like they magically deleted our hotel off the the app. Royalton is definitely a scam. I don’t know why they would claim to offer these services and then strip them away from you after they get your money.
by CN*****, 2026-07-29

No se puede reservar y todo es lento 🤮🤮🤮
by Th*****, 2026-07-18
View all user reviews ›

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