Overview

Features & Capabilities

The Level Home app unlocks and locks your door from your phone. Built around Level Bolt and Level Lock+, it delivers award-winning design and engineering for the next generation of smart locks. You can easily share access with friends, family, and trusted people, and track activity history from anywhere to see who’s come and gone.

Level works with popular smart home platforms such as Apple Home (HomeKit), Google Home, and Amazon Alexa—from anywhere via app, voice, or automations. Integrate Level Home into your secure, connected smart home ecosystem.

User Growth & Download Statistics

By:
Level Home Inc.
Rating:
4.50
(538)
23 new ratings
Version:
2.5.0 Last updated: 2026-06-08
Version code:
886252302
Creation date:
2020-02-01
Compatible devices:
Size:
92.84MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-08-15
Compare stats and ranking:

Ranking

Other platforms

Android
Level Home (v2.4.0.59)
109,460 4.77 (639)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Level Home Inc.
Apple Apps Store
https://apps.apple.com/us/app/level-home/id1490027518
Website:
https://level.co/

User Reviews

Users praise Level Home for strong Apple HomeKit/Matter integration and an intuitive app that makes PINs and Apple Watch unlocking easy. However, recurring issues many users report include reliability problems (frequent disconnects and range limits), lack of battery level visibility and alerts, and problematic pairing/update experiences. Support quality is also a common pain point. Overall, the system performs well when connected but poses maintainability challenges due to connectivity, power visibility, and update-related risks.
Pros
  • Strong Apple HomeKit and Matter compatibility for reliable smart lock control
  • Intuitive and responsive Level Home app with straightforward setup and firmware updates
  • Supports PIN codes, Apple Watch unlocking, and multi-device management
  • Good backup control and ecosystem integration (works when HomeKit isn’t responding)
  • Positive experience when connected, with smooth automation and interoperability with other Level devices
Cons
  • Frequent connectivity and reliability issues (disconnects, out-of-range unlocks, Wi‑Fi/Bluetooth instability
  • No battery level percentage and no low-battery notifications, leading to surprise lockouts
  • Pairing and setup can be finicky; re-adding to HomeKit often takes multiple attempts
  • Firmware updates can disrupt remote access or even brick the lock
  • Customer support is inconsistent or unhelpful
Recent reviews
This app is extremely unreliable, especially when it comes to discovering locks and keypads. I have had no end to troubles trying to get my locks to be recognized by the app. I just installed a new battery in one of my locks and now the app is in a weird state where my phone can unlock the lock, but it does not show up in the app and when I try to add it in the app it refuses to recognize. I do not recommend this app nor the lock system at all because Level can’t seem to get their act together when it comes to recognizing their own devices. In addition, the interface is just really weird. Nothing is standard about it. It’s hard to find the settings. It’s hard to find everything. I’m constantly hunting around. Functionality.
by DC*****, 2026-07-21

I’ve had weird issues with my lock unlocking and locking over and over like it was caught in a loop. Also have had issues with the app cooperating. Would not recommend
by Od*****, 2026-07-16
View all user reviews ›

Best Level Home Alternatives

Here are some Apple apps that are similar to Level Home: