LOCKLY®

Name: LOCKLY®
Rating: 4.5 (7958 reviews)
Author: PIN GENIE LIMITED

By: PIN GENIE LIMITED App

Utilities

Overview

Version:

3.0.6

Last updated: 2026-07-17

Ranking

#21,050 ▼ 470

Overall

Features & Capabilities

LOCKLY Legacy extends support for older Lockly smart locks and safes, enabling remote control, status checks, and secure offline access codes. It also provides shareable access (eKeys) and comprehensive activity logs for security.

With voice assistant integration (Alexa and Google Assistant) and a simple guided setup, you can manage Lockly devices hands-free. For newer models like the Zeno Series, Lockly Styla, or Secure Pro 2025 Edition, upgrade to the Lockly Home app to access live video, facial recognition, and Apple Home Key features; feature availability varies by model, so consult your product documentation for details.

User Growth & Download Statistics

App Home Automation Privacy & Security Developer Tools Programming

By:

PIN GENIE LIMITED

Rating:

4.50

(7,958) 8 new ratings

Version:

3.0.6 Last updated: 2026-07-17

Version code:

888277899

Creation date:

2018-07-27

Compatible devices:

Size:

200.05MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-19

Compare stats and ranking:

Ranking

# 21,050 ▼ 470

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

PIN GENIE LIMITED

Apple Apps Store

https://apps.apple.com/us/app/lockly/id1408331821

User Reviews

Overall, users praise Lockly for its design, ease of use, remote access, and solid customer support, with security as a key benefit. Recurrent downsides center on app reliability and feature gaps (motion alerts, Alexa, video quality, and access-code timing), occasional welcome-mode issues, UI glitches, and mixed views on pricing. The app is valued for convenience, but consistency in performance and pricing remains a common request.

Pros

Outstanding customer support and responsive agents who go above and beyond.
The app is well designed, user-friendly, and easy to use.
Remote locking/unlocking via the app with easy guest access (no keys).
Locks are easy to install and reconfigure.
Strong security features and peace of mind (biometric access, secure for families).

Cons

App reliability issues and feature gaps (motion alerts and Alexa integration sometimes not functioning; video quality can be grainy; date/time editing for access codes is not supported).
Welcome mode reliability issues (may not keep the door unlocked).
User interface and navigation can be inconsistent with occasional non-working buttons (UI glitches).
Mixed experiences with customer support (some praise for responsiveness, others report unhelpful or burdensome requirements).
Mixed value perception on price (some call it great value, others say it is overpriced).

Recent reviews

I want to recognize Ashley L. from Lockly customer support for the excellent service she provided. From the beginning of my support request through the return process, she communicated clearly, followed up when needed, and made sure I understood each step. The entire process was organized and easy to complete because of her guidance. Ashley was responsive, professional, and very easy to work with. She stayed engaged throughout the conversation and made sure nothing was left unclear. That level of customer service makes a big difference and reflects well on Lockly as a company. Thank you, Ashley, for your assistance and professionalism. I appreciate the support. Mark