aptihealth

Name: aptihealth
Rating: 4.5 (838 reviews)
Author: aptihealth inc

By: aptihealth inc

Video Therapy & Med Management

Features & Capabilities

aptihealth provides fast, easy access to licensed therapists in New York for ages 5+. Sign up from your iPhone in minutes and start care within days. You’ll be matched to a therapist who cares about your goals, and a prescriber may join your care team for medication management if needed. All sessions are video-based, secure, and you can message your therapist 24/7. Health insurance may be accepted, and support is available if you need help getting started.

With aptihealth, you control scheduling, assessments, and progress toward personalized goals. Features include goal-oriented care, video therapy with licensed professionals, medication management when prescribed, and 24/7 support. Getting started is simple: sign up, attend your first meeting, and start care from anywhere.

User Growth & Download Statistics

App Communication Privacy & Security Data

By:

aptihealth inc

Rating:

4.50

(838) 1 ratings

Version:

6.3.0 Last updated: 2026-05-18

Version code:

885674337

Creation date:

2019-10-16

Compatible devices:

Size:

69.81MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-02

Compare stats and ranking:

Ranking

# 64,201 ▲ 307

Other platforms

aptihealth (v6.3.0)

6,560 3.83

(47)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

aptihealth inc

Apple Apps Store

https://apps.apple.com/us/app/aptihealth/id1477170874

Website:

https://www.aptihealth.com/welcome

User Reviews

User reviews are mixed: many praise aptihealth for effective therapy and the convenience of telehealth, but repeated administrative, billing, and access problems, plus variable provider quality, undermine care and trust.

Pros

Some therapists are supportive and effective, using CBT/DBT to help with anxiety and ADHD.
Telehealth provides convenient access from home, which can be especially helpful for those who cannot attend in person.
Positive experiences with specific therapists (e.g., Megan, Stephanie) and responsive support in some cases.

Cons

Widespread administrative and billing problems including delays in paperwork, missing records, SSI denial due to documentation gaps, and unauthorized charges.
Difficulty obtaining care: long intake processes, slow or no follow-up, and frequent scheduling issues leading to gaps in therapy.
Inconsistent or poor quality of care, with reports of unethical behavior, unhelpful guidance, and providers who cancel or avoid addressing concerns.
Session reliability issues: trouble joining sessions, sessions ending or starting late, and providers not being present on the call.
Evidence of misleading or excessive charges for intake or services and disputes with insurance.

Recent reviews

Prescribers dont care about your wellbeing. Support isnt helpful. They'll let you go months without sleeping and will just say "sorry you're feeling that way" without doing anything to help.

by Sa*****, 2025-07-15

It helps with my anxiety and adhd. My counselor was really nice and supportive.She gave me lots of advice to help calm down my anxiety. Thank you aptihealth and Stephanie

by Il*****, 2025-04-22

My experience with Aptihealth has been extremely frustrating. Their lack of accountability is evident in their failure to process necessary paperwork promptly, which has significantly hindered my mental health care. They consistently delay signing forms and fail to forward records as required. This negligence led to my denial for SSI benefits twice, as Aptihealth failed to send my records as requested. Even when appointments are made specifically for signing forms, they still don't follow through with sending them where needed. This delay in care undermines patients' progress and ability to get their lives back on track. Additionally, their attempt to bill my insurance for services they didn't even provide is unacceptable. Upon contacting my insurance provider, I discovered numerous complaints about Aptihealth. It's clear there are better options available, and I would strongly advise seeking alternatives.