HAP Telehealth

Name: HAP Telehealth
Rating: 4.8 (410 reviews)
Author: Health Alliance Plan of Michigan

By: Health Alliance Plan of Michigan

Medical

Features & Capabilities

HAP Telehealth lets you see a doctor, therapist, or psychiatrist anytime from your mobile device. Providers are board-certified with an average of 10-15 years in practice and are available 24/7, bringing healthcare home so you can feel better, faster.

If you’re an Apple Health user, you can opt to share important health information with your provider during your video visit. Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other metrics to help them make more accurate diagnoses.

User Growth & Download Statistics

App Communication Privacy & Security Education

By:

Health Alliance Plan of Michigan

Rating:

4.80

(410)

Version:

12.23.000 Last updated: 2026-04-29

Version code:

885003389

Creation date:

2021-12-29

Compatible devices:

Size:

71.43MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 84,159 ▲ 42

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

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Developed by:

Health Alliance Plan of Michigan

Apple Apps Store

https://apps.apple.com/us/app/hap-telehealth/id1574964758

User Reviews

User reviews for HAP Telehealth show strong points in convenience and clinician quality: people can have telehealth visits from home with good video and perceive high-quality care from doctors. However, the dominant downside is serious login instability, with crashes preventing sign-in or use. This stability issue appears across many reviews, hindering overall usability. Some mentions also reference limited support and infrequent updates. Overall, care access is appealing when functional, but login reliability significantly undermines the experience.

Pros

Telehealth visits from home are quick and easy with good video quality.
Positive care from doctors (e.g., Dr Haddad and Dr Scarabelli) noted for high-quality treatment.
The app is easy to use and provides convenient access to care when it works.

Cons

Frequent login-related crashes that prevent signing in or using the app.
App closes or crashes during login attempts (e.g., when tapping login fields), indicating a severe UX bug.
Perceived poor or slow support for resolving login issues and potential lack of timely updates.